Job summary
- Main area
- 317 Psychology - Staff and Trainee services
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2025-07-038
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Victoria Infirmary
- Town
- 317 02 Royal Victoria Infirmary
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 25/03/2025 23:59
- Interview date
- 16/04/2025
Employer heading
Programme Manager (Infected Blood Psychological Service)
Band 8b
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
NHS England (NHSE) have procured and are establishing a Psychological Support Service for people infected or affected by the Infected Blood scandal.
Newcastle upon Tyne NHS Trust (NuTH) are excited to provide services to local and regional beneficiaries of the Infected Blood Psychological Services. We are also excited to host the national professional leadership of the Infected Blood Psychological Service.
As national provider, NuTH will be responsible for the delivery of professional leadership of the service, and the co-ordination of clinical delivery to ensure consistency and best use of resources nationally. This will require the national provider to maintain excellent relationships with each of the elements of the service model e.g., local teams, regional navigators, peer support providers, system providers, and the wider clinical and administrative workforce supporting delivery. The programme manager will play a key national role in mobilizing services and supporting the National Professional Clinical Lead.
- Interview Date Wednesday 16 April 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
As programme manager, you will be responsible for the overall programme management and successful oversight of delivery of the IBPS.
You will be responsible for management of mobilisation, implementation, and strategic delivery of the service.
You will need to be comfortable with writing high-level reports for an executive audience and utilising data to inform service development. The post requires close working with clinicians, health professionals, colleagues responsible for digital and informatics aspects of delivery, wider stakeholders and patient forums across England to ensure anticipated benefits are fully realised.
You will be required to deputise for the national professional lead as and when required, to produce reports in relation to programme KPIs.
You will contribute to setting up and running an evaluation of the IBPS on an annual basis and will make a significant contribution to aspects of the IBPS strategy, which enables the IBPS to deliver its business plan and associated KPI performance.
You will be a good time manager and will be organised to ensure the timely and accurate production of programme status reports for senior management, the Trust Board and as required by NHSE.
You will have an office base with the team in Newcastle and there is an expectation that the role will be hybrid, exact working pattern to be negotiated. You’ll work closely with the wider Psychology in Healthcare team at NuTH.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
You will join the Infected Blood Psychological Service at a crucial time and will make a significant contribution to shaping the national management and leadership of the service.
You’ll join a busy, friendly, supportive and thoughtful team who enjoy collaboration, innovation in the service of continually improving patient care.
- Within the Infected Blood Psychological Service one provider will host the National Professional Lead and the National Programme Manager. This provider will be the designated national provider for the service.
- The national provider will be responsible for the delivery of professional leadership of the psychological and wellbeing service, and the co-ordination of clinical delivery to ensure consistency and best use of resources nationally. This will require the national provider to maintain excellent relationships with each of the elements of the service model e.g., local therapy teams, regional navigators, peer support provider, and the wider workforce supporting delivery.
- It will also require the national provider to remain current on the performance of the service through qualitative and quantitative data. E.g., through the regular review of experience and outcomes data, establishing links to beneficiaries and providing visibility of an effective and quality service.
- The national provider may also wish to continue to meet with the stakeholder group (established during the mobilisation phase) to support the maintenance, and improvements, of the service over time.
- The national provider will also be responsible for the delivery of the service evaluations in years 2 and 3 (FY 25/26 + 26/27) Direct and effective management of projects as required within time, cost and quality parameters.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- Master’s level qualification or extensive experience in relevant field
- Qualification and experience in project management methodology, preferably PRINCE2 Practitioner level
Knowledge & Experience
Essential criteria
- Specialist knowledge across range of project management procedures and techniques underpinned by theory and experience
- Knowledge of NHS contract terms and conditions
- Computer literacy with a strong knowledge of Microsoft Windows
- Knowledge of electronic case management systems and the ability to extract and report on data from those systems
- Complex problem solving across multiple projects is necessary to ensure project timescales are maintained. Decisions are required within broad policies
- Planning and development of short, medium and long-term initiatives within sphere of work
Desirable criteria
- Familiarity with electronic patient case management systems
- Knowledge of working within the NHS
- Knowledge of working on programmes that impact patient care and service delivery
Skills & Abilities
Essential criteria
- Skills and experience in business case development
- Skilled use of Microsoft applications including Word, Excel, PowerPoint, Project, and e-mail
- Good and proven management and communication skills to develop effective relationships with internal users, staff and external partners
- Good ability to work across multiple departments, organisations and agencies to develop relationships, strategies and partnership working to implement advanced change programmes
- Ability to write clear concise reports, letters, minutes and documents using a good standard of English
- Ability to collate and articulate requirements information from a variety of sources e.g. via interviews, workshops and published material
- Systems analysis and process redesign skills to be able to analyse highly complex multi stranded information
- Strong interpersonal and influencing skills
- Strong workshop facilitation skills
- Ability to manage risk
- Excellent presentation skills
- Strong analytical skills are required to interpret, analyse and present highly complex multi stranded information of varying quality from a number of diverse sources
- Highly developed interpersonal and communication skills
- Ability to work under pressure and meet strict deadlines including being self-motivated and organising workload
- Ability to balance, prioritise and progress multiple tasks
- Ability to reconcile conflicting priorities
- Strong negotiation and persuasive skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Helps
- Job title
- Head Of Service Psychology In Healthcare
- Email address
- [email protected]
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