Job summary
- Main area
- 317 Portering - RVI
- Grade
- Band 4
- Contract
- Permanent: Enhancements applicable for unsociable hours
- Hours
- Full time - 37.5 hours per week (Monday to Friday working)
- Job ref
- 317-2024-50-010
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- 317 Trustwide
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 19/01/2025 23:59
- Interview date
- 29/01/2025
Employer heading
Post Room Supervisor
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The successful candidate will supervise a small team of Porters across both the Freeman and RVI sites. The primary role will be the provision of effective and efficient portering / postal services using all equipment and resources available to the department.
You will be responsible for the training, supervision and discipline of staff under your control, ensuring that all duties are carried out in a timely manner and that appropriate processes and policies are adhered to.
Please note, the successful candidate may be required to fulfil other portering duties such as the movement of patients, equipment and furniture, as the needs of the department dictate. Please see job description for further details.
Please note that this is a fast paced role that includes particularly repetitive and heavy duties. Please see job description for further information.
- Interview Date: 29 January 2025
- 37 hours 30 minutes/ week
-
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
Duties will include the close supervision of Portering staff based in post rooms across the Trusts main sites at the Freeman Hospital and the Royal Victoria Infirmary, ensuring appropriate utilisation and allocation of staff and resources, completion of duty rosters and adherence to departmental and Trust policies/procedures in all areas.
You will be responsible for:
- ensuring that the department provides an efficient and timely service to users at all times
- the training, supervision, monitoring and appraisals of staff in the department
- carrying out porters tasks as and when required
The successful applicant will work on a dayshift basis, Monday to Friday, across the organisation, providing supervisory cover and supervision as per the needs of the business.
Working for our organisation
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- To assist the Portering / Security Manager in the provision of effective / efficient services using all equipment / resources available to the department
- The post holder will be responsible for the supervision, discipline of staff under their control
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered, pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Person specification
Qualifications
Essential criteria
- The post holder will hold a NVQ level 4 or equivalent level qualification or equivalent level experience in a post office environment
- Good standard of education
- Willingness to complete in-house or external training
Desirable criteria
- Current valid UK driving licence.
Knowledge & Experience
Essential criteria
- Good understanding of postal, policies, procedures and systems of operation
Desirable criteria
- Supervisory / management experience
Skills & Abilities
Essential criteria
- Good IT skills
- Developed communication skills and good written skills.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rob Stead
- Job title
- Portering & Security Manager
- Email address
- [email protected]
- Telephone number
- 01912823691
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