Job summary
- Main area
- Human Resources
- Grade
- QEFC-609
- Contract
- 6 months (6 months fixed term or secondment)
- Hours
- Full time
- Flexible working
- Job ref
- 297-QEF-8392329
- Employer
- QE Facilities
- Employer type
- NHS
- Site
- QE Facilities, Spire House
- Town
- Washington
- Salary
- £39,044
- Closing
- 17/11/2026 23:59
Employer heading
People Systems Officer
QEFC-609
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
Job overview
Supporting the Deputy People and OD Lead you will work in partnership with the operational managers and their teams, providing operational advice on people systems and support the management of rotas in line with the needs of the business.
You will be forward thinking, operationally minded and informed by data using HRIS and workforce information systems to generate insight, monitor trends and support evidence-based decision making across the organisation. You will take shared accountability under the direction of the Head of People Services for the QE Facilities people strategy, providing guidance and system advice on a range of matters to reach business focussed solutions.
Main duties of the job
The post holder will support the development, implementation and continuous improvement of roster management processes, ensuring alignment with QEF workforce establishments, service requirements and organisational priorities. The post holder will drive the optimisation of the e-Rostering systems and associated workforce technology, maximising functionality and embedding best practice in line with national NHS workforce standards. Through effective roster governance, workforce planning and deployment oversight, the role will contribute to improved patient safety, staff experience and workforce productivity across QE Facilities.
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Detailed job description and main responsibilities
- A key responsibility of the role will be to lead the completion and ongoing development of all Healthroster rotas across QEF, ensuring full utilisation of the Loop application and other digital workforce solutions.
- The post holder will support roster-related projects, including workforce reviews, roster quality assurance processes and workforce data reviews, identifying opportunities to improve efficiency, compliance and operational effectiveness. Working collaboratively with senior leadership teams, operational managers, Finance colleagues and Trust's Healthroster and People Data and Information teams, the post holder will build strong partnerships to support successful delivery of workforce initiatives.
- They will support project planning and system development programmes, ensuring robust governance arrangements are in place, key milestones are achieved and stakeholders remain engaged throughout implementation.
- The post holder will play a pivotal role in supporting QEF’s workforce strategy by providing advice, analysis and assurance on rostering performance, workforce deployment and system utilisation, helping QEF achieve its objectives for high-quality patient care, financial sustainability and operational excellence.
Person specification
Qualifications
Essential criteria
- Degree level or working towards, or equivalent experience
Knowledge and skills
Essential criteria
- Project management skills
- Advanced Microsoft Office skills, particularly Excel, Power BI, PowerPoint and database management.
- Experience of using HRIS / workforce systems (e.g. ESR or equivalent HR platforms).
- Advanced analytical skills with the ability to interpret complex workforce data and provide recommendations.
Desirable criteria
- Understanding of ESR, HealthRoster, Allocate products and workforce reporting tools.
Experience
Essential criteria
- Previous experience of systems reporting workforce / resource or rota management.
- Experience of project or system implementation
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Danielle Burke
- Job title
- Deputy People & OD Lead
- Email address
- [email protected]
- Telephone number
- 07484414096
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