Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 32 hours per week (Mandatory Monday - Wednesday 09:00-17:00 Friday 07:00-17:00)
- Job ref
- 218-AC-B3-7553744
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- City of Coventry Health Centre
- Town
- Coventry
- Salary
- £24,937 - £26,598 pro rata per annum
- Salary period
- Yearly
- Closing
- 05/11/2025 23:59
- Interview date
- 17/11/2025
Employer heading

Admin Support
NHS AfC: Band 3
Job overview
Title - Band 3 Admin Support
Part-time 32.0 hours per week
Mandatory: Monday-Wednesday 09:00-17:00 and Friday 07:00-17:00
Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our Integrated and Community Care Service (Podiatry and Community Diabetes services) . This will include production of clinical letters, booking/rescheduling patient appointments, accurate data inputting onto electronic patient records system, answering complex telephone queries, minute taking, ordering.
The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service.
Please be advised that this post offers part-time 32.0 hours
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
Research and Development
- Undertake surveys or audits (e.g., reception volume / traffic) as necessary. Ensure other admin staff undertake this as required.
- Complete staff surveys
Physical Effort
- Frequent sitting or standing in a restricted position
- Word-processing and inputting data. Repetitive movements as required for data input
- Work will be predominantly office based although travel to support services taking place at other Trust locations may be required
Mental Effort
- Predictable concentration (e.g. for transcribing)
- Ability to check own work
- Ability to pay attention to detail where there are unpredictable interruptions to the work pattern
- Typing complicated documents
- Ability to work under pressure and deal with stressful situations
- Support the team handling appropriate customer complaints in relation to the service, escalating formal complaints to a Band 5 Senior Admin Lead if appropriate and liaising with other relevant departments and agencies
For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.
If you have any questions, please contact Katie Teasdale [email protected]
Please see attached Job description and person specification for full details of roles and responsibilities.
Person specification
Qualifications
Essential criteria
- See supporting documents
Experience
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Knowledge
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Skills
Essential criteria
- See supporting documents
Commitment to Trust Values and Behaviours
Essential criteria
- See supporting documents
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Katie Teasdale
- Job title
- Admin Team Coordinator
- Email address
- [email protected]
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