Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: 2x Part time positions available
- Hours
- Part time - 24 hours per week (Approximately 24 hours x2 posts with some flexibility both posts will be required to work Monday's)
- Job ref
- 218-AC-B3-8317260
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- Newfield House Annexe
- Town
- Coventry
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/10/2026 23:59
Employer heading
Admin Support, ICCS Wheelchair Service
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen for 2 x band 3 admin support team member based within our Wheelchair service at Newfield House.
The role is for two part-time roles at approx. 24 hrs per week for each role, core hours for the service is Monday to Friday 08.30 – 16.30 and exact hours will be discussed the successful applicants to meet service need. Please note this role is office based.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our service. This will include answering complex telephone calls, accurate data imputing, ordering of equipment, processing of delivery notes and various other admin tasks as required. The service has a bespoke clinical records system for the service and part of the role will be reports from the system and communication with the systems provider.
Must be a good communicator and confident with telephone calls as you need to communicate with outside companies.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- Work effectively as a team member.
- Supervise the day-to-day workload of Band 2 Admin Support staff.
- Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources.
- Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail.
- Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff.
- Maintain spread sheets and databases including the production of regular information reports.
- Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
- Procurement - order stationery, clinical supplies, and equipment stock
- Use own initiative to meet tight deadlines.
- Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.
For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.
If you have any questions, please contact Dominic Woods or Teri Fuller at [email protected] or [email protected]
Person specification
Qualifications
Essential criteria
- • Good general education (e.g., GCSE Maths and English A-C) • Business Administration Level 2 or willing to work towards • Customer Service Level 2 or willing to work towards
Experience
Essential criteria
- • Experience of working in a busy administration environment • Experience in a customer facing role. • Minute taking • Ability to Audio Type/ use Digital Dictation • Ability to take and transcribe notes of meetings in a timely manner.
Desirable criteria
- • NHS Experience • Knowledge and understanding of reception and office procedures.
Knowledge
Essential criteria
- • Knowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access
Desirable criteria
- • Experience of using Trust IT Systems • Advanced Keyboard Skills/IT Skills
Skills
Essential criteria
- • Ability to communicate clearly, both written and verbally • Understanding of working in a supervisory role. • Accuracy – pays attention to detail. • Ability to prioritise and organise own and others workload. • Good organisational skills and ability to multitask. • Ability to deal with stressful situations and sensitive issues. • Ability to maintain relevant recording and information systems. • Good time management skills.
Commitment to Trust Values and Behaviours
Essential criteria
- • Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Teri Fuller
- Job title
- Planned Care Operational Manager
- Email address
- [email protected]
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