Job overview

An exciting opportunity has arisen to join our General Surgery Team as an admin support officer. This role would include providing administrative support to both clinical and admin teams within the general surgery service. 

To deliver specialised, comprehensive and confidential patient-centred administrative support to medical secretaries and their teams, in line with departmental, Trust and national standards, policies and procedures."

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Main duties of the job

1. To act as support for patient and staff enquiries and admin duties within the General Surgery team. Ensuring tasks are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
2. To ensure, wherever possible, that all clinical documentation is up-to-date, in an orderly fashion and available on the relevant systems. This will require effective collaboration with all relevant personnel to maintain an efficient administrative system; prompt transcription, manipulation and distribution of appropriate correspondence, organised scanning and filing consistency.
3. To maintain an efficient handling of advice and guidance requests and E-referrals, ensuring  these are sent out and responded to within target deadlines. To escalate any queries to medical secretaries or admin manager if necessary.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.