Job overview

An exciting new job opportunity has become available to support in the development, implementation, and optimisation of the Trust's Electronic Patient Record (EPR) and wider digital systems which in turn contribute to the delivery of the Trust's Digital Strategy and Outpatient Transformation Programme. The role will have a particular focus on the ongoing development and expansion of the Patient Portal and other patient-facing digital solutions which enhance patient experience and support service transformation.

The post holder will play an active role in the configuration, testing, implementation, and continuous improvement of digital system functionality, working collaboratively with clinical, operational, technical, and external stakeholders to ensure solutions meet organisational, operational, and patient needs. They will support the delivery of projects aligned to the Digital Programme and Outpatient Programme Board, ensuring successful implementation of new functionality and continuous optimisation of existing digital services.

In addition to the above the role requires strong analytical skills to produce, interpret, and present complex data and reports that inform decision-making, measure performance, identify trends, and support service improvement. The post holder will provide meaningful insights and recommendations to stakeholders, contributing to the development of business cases and the prioritisation of future digital initiatives.

Main duties of the job

In addition to some of the duties already outlined in the Job Overview the post will also include but not limited to the following duties:

Working across multidisciplinary teams, the post holder will identify opportunities to maximise potential of the Trust's EPR and associated digital applications, with a particular emphasis on expanding Patient Portal functionality and increasing digital engagement for patients. This will include supporting system configuration, process redesign, user adoption, and the implementation of new digital capabilities that improve outpatient pathways and wider patient care.

The post holder will be expected to apply technical expertise in system configuration, possess a sound understanding of outpatient and patient pathway processes, and utilise project management principles to coordinate and deliver multiple digital workstreams. They will support the successful delivery of strategic digital transformation initiatives, ensuring solutions are aligned with organisational objectives, national priorities, and best practice.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.