Job summary
- Main area
- Maternity Risk
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday Office hours)
- Job ref
- 218-AC-B3-7724382
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospital Coventry and Warwickshire
- Town
- Coventry
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 29/01/2026 23:59
- Interview date
- 10/02/2026
Employer heading
Maternity Administration Officer
NHS AfC: Band 3
Job overview
To provide comprehensive and confidential administrative and clerical activities to meet the needs of the service in accordance with Departmental, Trust and National standards, policies and procedures. To effectively communicate related information and advice to enable the multidisciplinary team to achieve operational excellence.
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
- Communicate with staff, patients and/or external organisations using appropriate methods.
- Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
- Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
- Work collaboratively with midwives and healthcare professionals in the daily operations of all maternity service areas, including the creation and maintenance of spreadsheets, reports, newsletters and shared communication formats.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- Service Development: Assisting with data analysis, audits, and the creation of reports to support service improvements.
- Work with the team to capture, create and schedule content for the social media platforms.
- Take minutes at team meetings & transcribe accurately, including tracking of action plans.
- Assist with organising internal and or external conferences and training days, including registration and resource preparation.
- Provide support to team members in setting up rooms for meetings, including the checking and booking of rooms as appropriate.
- Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
- Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include IPM, CRRS, Opera, K2 etc.
- Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
- Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
- Assist with training new team members in Trust operational systems and department procedures.
For further details of the role please see the attached job description.
Person specification
Qualifications
Essential criteria
- See supporting documents
Experience
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Knowledge
Essential criteria
- See supporting documents
Skills
Essential criteria
- See supporting documents
Commitment to Trust Values and Behaviours
Essential criteria
- See supporting documents
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Louisa Mitchell
- Job title
- Women's and Children's Risk Manager
- Email address
- [email protected]
- Telephone number
- 02476967396
List jobs with University Hospitals Coventry and Warwickshire NHS Trust in Administrative Services or all sectors






