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Job summary

Main area
Oncology
Grade
NHS AfC: Band 3
Contract
Permanent: part time 18.5 hours a week
Hours
Part time - 18.5 hours per week
Job ref
218-AC-B3-7793800
Employer
University Hospitals Coventry and Warwickshire NHS Trust
Employer type
NHS
Site
University Hospitals Coventry and Warwickshire
Town
Coventry
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
24/02/2026 23:59
Interview date
09/03/2026

Employer heading

University Hospitals Coventry and Warwickshire NHS Trust logo

Support Secretary, Oncology Psychology

NHS AfC: Band 3

Job overview

An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our friendly team as a Oncology Psychology Support Secretary.

The successful applicant will have excellent organisational and communication skills and be able to work well under pressure. You should have a good understanding of the patient pathway and enjoy working as part of a multidisciplinary team. The role also requires confidence when liaising with patients, medical staff, general practitioners and referring hospitals.

The post holder will be expected to organise their workload effectively, contributing directly and positively to the service. You will be required to use your initiative, work independently where needed, and maintain patient confidentiality at all times.

Please be informed that this post is not eligible for sponsorship.

Interviews for this post will take place 9th March 2026.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

The main duties of the Psychology Support Secretary include acting as the department’s first point of contact, managing enquiries and correspondence efficiently, and maintaining organised, accurate documentation. The role supports the patient pathway by coordinating appointments, managing waiting lists and ensuring timely progression of care. You will provide a range of administrative support, including preparing correspondence, filing, processing post and maintaining office systems. The position also involves producing documentation from dictation or manuscript, contributing to service improvement through data collection and use of Trust IT systems, liaising with patients, clinicians, GPs and other departments, and providing support and cross cover to team members. 

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

To provide a comprehensive and confidential administrative support for the Oncology Psychology Department in accordance with the group, trust and national standards, policies and procedures. Duties will include typing of correspondence and documents, dealing with different enquiries, dealing with patients’ records and other general office administration duties.

The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams within the department as and when required.

For further details of the role please see the attached job description. 

 

Person specification

Qualifications

Essential criteria
  • See supporting documents
Desirable criteria
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Experience

Essential criteria
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Desirable criteria
  • See supporting documents

Knowledge

Essential criteria
  • See supporting documents
Desirable criteria
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Skills

Essential criteria
  • See supporting documents
Desirable criteria
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Commitment to Trust Values and Behaviours

Essential criteria
  • See supporting documents

Employer certification / accreditation badges

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Halford
Job title
Oncology Adminstration Manager
Email address
[email protected]
Telephone number
07714743979
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