Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Additional late nights, weekends, bank holidays.)
- Job ref
- 218-ACS-B3-8065017-B
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Coventry and Warwickshire
- Town
- Coventry
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 09/08/2026 23:59
- Interview date
- 24/08/2026
Employer heading
Medicines Management Assistant
NHS AfC: Band 3
Job overview
To work as part of the pharmacy team in providing an efficient, effective and safe pharmaceutical service to patients and customers including dispensing and stock top up to wards, departments and other outlying units where appropriate.
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
Are you already a qualified QCF (formerly NVQ) Level 2 Pharmacy Assistant looking for a change? We are looking for a dedicated, organised and motivated person to join us as a Rotational Pharmacy Assistant.
You will rotate through the Aseptic Suite, Dispensary, Ward services and Stores sections gaining experience and undertaking additional training if required.
Applicants should have good communication & organisational skills; be self-motivated and possess excellent interpersonal skills, be flexible and able to work well in an environment of change and transition. Applicants must also have good computer skills and be able to work well under pressure. Parts of this job are physically demanding and it is essential that you are physically fit.
You must be willing to learn and take responsibility, working well within a diverse team consisting of Pharmacy Technicians, Pharmacy Assistants, Pharmacists, Nurses and Clerical staff. You will also be expected to develop good working relationships with other departments within the Pharmacy and Hospital.
You will work closely with the rest of the pharmacy team to provide high quality pharmaceutical care to all patients within the Trust, whether in a dispensary or ward based aspect.
We pride ourselves on our pharmacy mission statement.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- To dispense in-patient, out- patient, discharge prescriptions and aseptically prepared items in line with departmental SOPs ensuring that standards of quality, accuracy and timeliness are met. Working under the supervision of pharmacy technicians or pharmacists. Seeking advice on any complex prescriptions before dispensing.
- To dispense controlled drugs (CDs) to ensure that the requirements of the Misuse of Drugs Act (1970), RPSGB standards and departmental SOPs are met. To document receipt of CDs into the CD registers (paper and electronic) as soon after receipt as possible. To ensure that all registers are kept accurate at all times reporting any discrepancies to the Dispensary Co-Ordinator.
- Receive into the department (this includes dispensary, stores and Aseptic Unit) work requests from patients (collecting prescription charges) and wards. Provide the patient or ward staff with appropriate information on how the drugs will be dispatched and the likely waiting time. Answer any basic queries concerning the supply of medication from patients or staff members, including phone queries, referring them to a technician or pharmacist to answer any clinical or technical query.
- Keep all work areas clean and tidy. Adhere to cleaning SOPs in the Aseptic Lab. Ensure stock is rotated and in date. Following the ‘returns’ SOP ensure all excess stock is removed from wards and returned to pharmacy stock
- Assist in basic clerical duties including filing and photocopying.
- Work flexibly across all of the Pharmacy departments, covering the work of colleagues during peak periods or absence.
- Participate in appropriate training and development activities including your own personal development and participate in the education and training of colleagues.
- Participate in appraisals and personal reviews and work to achieve agreed set objectives.
- Participate in weekend, late night and Bank Holiday working as may be required.
- Undertake any other duties as required by the Director of Pharmacy in accordance with the grade and nature of the post.
For further details of the job role please see attached job description.
Person specification
Qualification/training
Essential criteria
- • NVQ Level 2 in Pharmacy Service Skills - or equivalent or grand parented with the RPSGB • Numerate
Desirable criteria
- • GCSEs Maths and English or equivalent • Experience of using JAC computer system
Experience
Essential criteria
- • Experience of working in teams • Experience of working in a busy environment • Stock control experience • Experience of working in hospital or community pharmacy • Experience of working in a customer facing role
Desirable criteria
- • Retail experience • Reception telephone work • Experience of dispensing in a pharmacy • Previous experience of using Omnicell’s
Knowledge
Essential criteria
- • Health and safety at work and manual handling • An understanding of the role of the pharmacy department in a hospital • An understanding of confidentiality • A basic understanding of the dispensing process
Skills/abilities
Essential criteria
- See supporting docu• Current IT skills • Good verbal and written, communication skills • Ability to work to set procedures • Able to work under pressure and maintain concentration for long periods • Able to work well alone and as a member of a team • Ability to deal confidently and directly with all members of healthcare teams and members of the public in a calm, courteous manner • Methodical, efficient and good attention to detail • Good organisational skills, ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary • Able to give basic information accurately • Manipulation of complex procedures in aseptic pharmaceuticals – measuring using syringes and scales • Ability to understand clear instructions • Complete documentation accurately and legiblyments
Commitment to Trust Values and Behaviours
Essential criteria
- • Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Stacey Clarke
- Job title
- Pharmacy Operational Technician
- Email address
- [email protected]
- Telephone number
- 02476 966791
- Additional information
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