Job summary
- Main area
- Quality Department
- Grade
- NHS AfC: Band 4
- Contract
- 12 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 218-AC-B4-7788935
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Coventry and Warwickshire
- Town
- Coventry
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 24/02/2026 23:59
- Interview date
- 10/03/2026
Employer heading
Clinical Effectiveness and Assurance Support Officer
NHS AfC: Band 4
Job overview
An opportunity has arisen for a high calibre, enthusiastic and well-motivated individual to join our Clinical Effectiveness and Assurance team on a 12 month fixed term secondment basis.
We are seeking a highly competent and experienced person with a high level of interpersonal, organisational and administration skills to be our Clinical Effectiveness and Assurance Support Officer. The ideal candidate will have significant experience of working within an administrative role in a busy environment supporting teams in the delivery of their work programmes.
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.
Main duties of the job
A flexible working pattern is needed to coincide with the accessibility of healthcare professionals. The ideal candidate will have an NVQ3 in
business administration or equivalent. A sound knowledge of MS Office packages, including Word, Excel, PowerPoint, Access and Outlook, is
required in order to support the delivery of the work programmes. The ability to work both independently and as part of a team to inspire trust and confidence is essential.
The successful candidate will possess excellent communication skills both written and verbal which they will use to liaise with a wide range of
professionals across the organisation. The role will also incorporate responsibilities for supporting the Clinical Effectiveness Co-ordinators,
Assurance Manager and Head of Clinical Effectiveness and Assurance in developing policies, procedures, guidelines and infrastructure systems,
to ensure the organisation is able to meet its statutory and regulatory and NHS requirements.
The ideal candidate will provide high level administrative support to the Clinical Effectiveness and Assurance team to ensure an effective service is provided.
Other responsibilities include working closely with the Resuscitation team to collect data required to comply with the requirements of the National Cardiac Arrest Audit.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- Facilitate all internal communication processes in relation to clinical effectiveness and assurance activities, ensuring all enquiries are
effectively managed and successfully resolved within a prompt timescale. - Liaise and effectively communicate at all levels using written, oral and electronic methods to publicise activities; using tact and
sensitivity to deal with difficult issues as they arise. - Liaise with a wide variety of stakeholders to enable the delivery of a timely and comprehensive clinical effectiveness and assurance
programme. - Provide high level administrative support to the Clinical Effectiveness and Assurance team, by assisting with aspects of activities including project design, data collection, analysis, programme evaluation, report preparation and dissemination of outcomes, as instructed and in line with the grade and nature of the role.
- Carry out ad-hoc analysis of data as requested by staff throughout the Trust ensuring an understanding of the data provided and
advising of its appropriate use as needed. - Develop and sustain systems and processes to allow the Trust to monitor and measure its assurance against external standards
including CQC registration.
For further details of the role please see the attached job description.
Person specification
Qualifications
Essential criteria
- See supporting documents
Experience
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Knowledge
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Skills
Essential criteria
- See supporting documents
Commitment to Trust Values and Behaviours
Essential criteria
- See supporting documents
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sharron Salt
- Job title
- Associate Director of Quality
- Email address
- [email protected]
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