Skip to main content
Please wait, loading

Job summary

Main area
Domestic/Ward host supervisor
Band 3
Full time - 37.5 hours per week
Job ref
George Eliot Hospital NHS Trust
Employer type
George Eliot Hospital NHS Trust
£19,737 - £21,142 Per Annum pro rata
Salary period
25/06/2021 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Domestic supervisor

Band 3

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.


Job overview


SALARY £19.737 - £21.142 Per Annum 

37.5 hours a week 

3 shift patterns- 07.00am – 15.00pm - 10am-6pm  and 14.00pm- 22.00pm 

Closing Date- 25th June 2021

Interview Date-TBC 

Main duties of the job

To co-ordinate Domestic and Ward hostess services throughout the Trust with specific responsibility for the delivery of catering and cleaning services at ward and departmental  level. To ensure work is carried out in such a manner as to enhance patient care, and in line with statutory requirements, so as to provide a clean and safe environment at all times.

Working for our organisation

About us

Here at George Eliot our vision to excel at patient care’ takes centre stage.  An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do.  Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Detailed job description and main responsibilities

 Maintain staff rotas, making temporary adjustments to provide an efficient 

Process all annual leave requests ensuring minimum staffing levels are 

Monitor catering and cleaning standards, ensuring remedial action is 
implemented as required

 Ensure that Hotel Services Manager and ward Managers are kept up to date with issues which may affect staff welfare or service levels

Provide emergency cover in the absence of Ward Hostess staff

 Liaise with users of the services regarding quality issues

 Assist with recruitment and selection of staff

Person specification

Experience and Knowledge

Essential criteria
  • Minimum of Two years’ experience in a Hotel Services Environment, at operative level


Essential criteria
  • Good general education

Skills and Abilities

Essential criteria
  • The ability and experience to work for a large proportion of time autonomously, in accordance with operational plans and national Guidelines, and with regular reference to a manager when required.
  • The ability to organise and prioritise effectively
  • Must be able to communicate with various groups at various levels where they may be barriers to understanding,
  • Awareness of the statutory requirements governing own areas of specialty.
  • Ability to develop effective interpersonal relationships with colleagues
  • Numerical skills including the ability to calculate hours worked and resolve pay queries
Armed Forces CovenantApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Age positiveDisability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Lorraine Hiatt
Job title
Deputy Hotel Services Manager
Email address
Telephone number
Additional information

Sharron McKenzie - 07880297850

Apply online nowAlert me to similar vacancies