Skip to main content
Please wait, loading

Job summary

Main area
Oncology/Haematology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
230-36277070-MED-E
Employer
George Eliot Hospital NHS Trust
Employer type
NHS
Site
George Eliot Hospital
Town
Nuneaton
Salary
£24,625 - £25,674 pro rata
Salary period
Yearly
Closing
24/06/2025 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Health Care Support Worker - Dorothea Unit

NHS AfC: Band 3

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further 

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. 

 

Job overview

Health Care Support Worker - Dorothea Unit

22.5 hours per week

Permanent

Salary: £24,625 - £25,674 per annum pro rata

Closing Date: 24th June 2025

Interview Date: TBC

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. 

We welcome applications from the Armed Forces Community – get in touch to find out more

#JoinTeamEliot

This is an exciting opportunity as a Healthcare Support Worker for the Dorothea Unit. The Unit is a small, busy, and friendly team.

Special Requirements

  • The post holder will be expected to frequently exert moderate physical effort for short periods on a shift when undertaking clinical duties and should expect to be frequently exposed to unpleasant conditions, body fluids, e.g. faeces, vomit, blood, urine. when working clinically in the ward areas.
  • The post holder will be frequently exposed to distressing / emotional situations during the course of a shift whilst delivering patient care.
  • The post holder will be expected to be able to manage and prioritise work load when there will be competing demands for their time and attention.

Main duties of the job

  • The post holder will work closely with the nursing and multi-disciplinary team in the day-to-day provision of patient care under the supervision of the registered nurses / practitioners. 
  • To practice in accordance with Trusts policies, guidelines, procedures and standards, and work within the boundaries of the role and assessed competencies.
  • It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competencies to be determined within the clinical teams.  

Working for our organisation

Here at George Eliot our vision to ‘excel at patient care’  taking centre stage.  An ever evolving clinically- led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:

Effective open communication

Excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits:  On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking. 

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme 

Detailed job description and main responsibilities

Assist in the care of a group of patients each shift under the supervision of a registered nurse delivering personal and clinical care to include:

  • Personal care, hygiene and elimination
  • Nutritional needs
  • Skin and pressure area care
  • Patient chaperon
  • Assist in the delivery of clinical care and associated activities in line with appropriate standards and guidelines.
  • To promote and safeguard the well-being of patients, their families and colleagues.
  • Document care given in patient’s care-plan and ensure this is countersigned by a registered nurse
  • To use accurate, clear and concise documentation written or electronically
  • Use personal effectiveness and knowledge to contribute to the development and delivery of a high quality, cost effective service
  • Within the remit of your role and under supervision contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
  • Have an understanding of care planning and participate in nursing interventions as delegated by a registered Nurse / Practitioner
  • Liaise and work with all members of the multi-disciplinary team understanding their roles
  • Anticipate the needs of the patients to ensure comfort, safety and dignity at all times
  • Participate in the daily handover and meetings.
  • Supervise, support and help registered nurses in the development and orientation of other Health Care Assistants
  • Have a responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment.
  • Ensure beds and equipment are properly cleaned between patients use

Clinical

With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following: 

  • To undertake, record, document and report the following as appropriate to the clinical area i.e. temperature, pulse, blood pressure, respiratory rate and oxygen saturations

Completion of NEWS documentation and escalate and report results to appropriate registered nurse / practitioner such as: 

  • Patient track
  • Blood sugar recordings obtained by capillary sampling
  • Completing & totalling 24-hour fluid balance charts and assisting in continence management
  • Removal of urinal catheters
  • Venepuncture
  • ECG
  • Blood collection
  • Remove wound dressings under the supervision of the registered practitioner and reapply a basic dressing using aseptic/ANTT (note:- excluding cavity wounds, diabetic wounds or grade 3 pressure ulcers).
  • Care of a patient with a nasogastric tube or PEG tube in situ (must not aspirate the tube or commence any enteral feeding regime).
  • Act as a companion to transfer to other wards, departments and hospitals following discussion/mutual agreement between the post holder and registered practitioner in charge of the ward.
  • Prepare and maintain environments for clinical procedures to be carried out.
  • Support patients before, during and after clinical procedures, treatments and investigations.

Communication Skills

  • Foster good working relationships and effectively communicate with members of the
  • multidisciplinary team, users of the service and other healthcare professionals
  • Give clear, concise reports on patients’ progress and concerns to the multidisciplinary team
  • Communicate information to distressed and/or bereaved people in a sensitive manner
  • Manage situations where people are distressed or angry in an effective, safe manner
  • Have excellent telephone communication skills, taking calls from patients, careers and members of the multi-disciplinary team managing their concerns effectively and sensitively
  • Work in accordance with Trusts policies to ensure that confidentiality is maintained at all times.

Education, Training and Information

  • To participate in the appraisal process
  • To keep up to date with Statutory and Mandatory Training
  • Attend study / training sessions to ensure knowledge, skills and competence are updated and maintained

Analytical and judgemental skills

  • Able to prioritise own workload
  • Be able to recognise when patients are deteriorating, unwell and report to appropriate registered practitioner

Relationships

  • Patients, relative and carers
  • Matrons and Ward Managers
  • Consultants and medical staff
  • Clinical ward teams including Ward Clerks and Allied Health Professionals
  • Professional Development Team
  • Infection Prevention & Control Team
  • Specialist Nurse Teams

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person specification

Experience & Knowledge

Essential criteria
  • 18 months experience in acute care/hospital setting
  • Experience of working in more than one area/discipline within the clinical environment/settings.
  • Understanding of basic physiology, e.g. normal vital signs, fluid balance nutritional requirements etc.
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
  • Knowledge and experience of providing person centred care
  • Knowledge and understanding of the 6C’s of nursing

Qualification and Professional Training

Essential criteria
  • Care certificate
  • GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
  • NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
  • Evidence of CPD

Skills and Abilities

Essential criteria
  • IT Skills – can use computer, email, word.
  • Able to perform a range of clinical skills / competencies.
  • Knowledge and understanding of Trusts EXCEL values and Compact Agreement
  • Good written and verbal communication skills

Personal Qualities

Essential criteria
  • An insight into how to evaluate own strengths and development needs
  • Able to work on own initiative
  • Committed to delivering high standards of patient care
  • Demonstrates a professional and positive attitude
  • Able to be flexible and adaptable within the team
  • Friendly, open and empathetic
  • Reliable
  • Enthusiastic, Self-motivated and responsive to change
  • Evidence of time management skills and ability to prioritise

Other

Essential criteria
  • Ability to assist patients to move using appropriate aids
  • Ability to handle and manoeuvre equipment and beds on a daily basis
  • Flexible working, able to work all shift patterns and 7 day working
  • DBS / Occupational Health checks required

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementDisability confident employerStep into healthPride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kay Fox
Job title
Oncology Unit Manager
Email address
[email protected]
Telephone number
02476 351351
Apply online nowAlert me to similar vacancies