Skip to main content
Please wait, loading

Job summary

Main area
Radiology Admin
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 22.5 hours per week
Job ref
230-36764292-UEC-B
Employer
George Eliot Hospital NHS Trust
Employer type
NHS
Site
George Elliot Hospital
Town
Nuneaton
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
11/07/2025 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Radiology Booking Administrator

NHS AfC: Band 3

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further 

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. 

 

Job overview

Radiology Booking Administrator

22.5 hours per week

Permanent 

Salary: £24,625 - £25,674 per annum pro rata

Closing Date: 8th July 2025

Interview Date: TBC

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. 

We welcome applications from the Armed Forces Community – get in touch to find out more

#JoinTeamEliot

Main duties of the job

  • To communicate with patients within the department and on the telephone
  • Provide patients with information regarding their scans and in particular preparations they need to
    follow prior to appointment
  • Liaise with other members of staff within the department
  • Show empathy and tact at all times when dealing with the public
  • Attend Mandatory Training sessions as required
  • Follow the policies and procedures laid down within the Radiology Department and throughout the
    Trust
  • Suggest improvements that could be made in a particular job role possibly saving time/money for
    the department
  • Accuracy and confidentiality are the most important responsibilities of the job role
  • Input and retrieve patient details using the Trust wide PAS system and the RIS
  • Interrogate and validate the departmental waiting lists to ensure that robust and accurate data is
    available to requestors
  • Participate in the future upgrades of the radiology information system
  • Support service improvement within the radiology department
  • Monitor the efficiency of the booking system and suggest improvements
  • Comment on policies and procedures

Working for our organisation

Here at George Eliot our vision to excel at patient care’  takes centre stage.  An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do.  Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits:  On-site nursery, 27 days minimum annual leave plus  bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme

Detailed job description and main responsibilities

  • Provide an appointment booking service within the Radiology Department
  • Provide cover for other Appointment Clerks within the Radiology Department
  • Ensure that all Radiological referrals are scheduled to the appropriate modality in an efficient manner to avoid any loss of capacity in the agreed sessions
  • Maintain a short notice list of patients with contact numbers to ensure the efficient use of appointment spaces that become available
  • Telephone patients if scheduling occurs less than 7 days before their appointment date
  • Use of the Soliton and Lorenzo systems

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person specification

Experience and Knowledge

Desirable criteria
  • Experience of booking all radiological examinations, including patient preparations
  • Experience of using a booking system in some environment

Qualifications

Essential criteria
  • Good standard of education up to GCSE or Level (A-C) standard
Desirable criteria
  • NVQ level 3 in Business Administration or Customer Service; or demonstrable relevant experience

Skills and Abilities

Essential criteria
  • Ability to schedule radiological examinations, taking into account radiologist, radiographers and sonographers rota
  • Highly developed communication skills; provide, receive and negotiate complex information where persuasive, motivational or reassurance skills are required
Desirable criteria
  • In depth knowledge of all administration tasks and duties

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementDisability confident employerStep into healthPride In Veterans

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Millie Kirton
Job title
Radiology Admin Manager
Email address
[email protected]
Telephone number
07818948622
Apply online nowAlert me to similar vacancies