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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
203-SS873
Employer
South Warwickshire University NHS Foundation Trust
Employer type
NHS
Site
Warwick Hospital
Town
Warwick
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
09/05/2024 23:59
Interview date
22/05/2024

Employer heading

South Warwickshire University NHS Foundation Trust logo

Pharmacy Administrative Officer

NHS AfC: Band 3

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 5300 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available. 

Car Parking

The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes. The Trust have also been able to freeze car parking charges. 

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).


Job overview

Presenting an exciting opportunity for an Administrator to join us in the Pharmacy Department at South Warwickshire University NHS Foundation Trust to support our Pharmacy Admin Team

We are a small, lively, friendly and dynamic team that supports the pharmacy management team as well as the wider pharmacy team.

You will be involved in varied aspects of routine admin tasks and participate in the provision of clerical support services to the Pharmacy department. The post holder has a large involvement in the efficient and timely processing of invoice verification and will support the department as a whole to include answering the telephone, filing, and copying, printing, and general office administrative tasks.

This is a non-patient facing role.

Main duties of the job

  • To participate in the provision of administrative support services to the Pharmacy department.
  • Provides support to the line Manager and provides cover in their absence.
  • Manages own workload, and provides supervision and support to more junior staff.
  • Trains other staff working in the specialist area.
  • Acts as a first point of contact for enquiries from end users

 

Working for our organisation

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Detailed job description and main responsibilities

  • Acts as first point of contact for suppliers and contractors, in relation to order/invoice queries and deals with complex drug-related information.
  • Has a good understanding of purchasing, procurement and invoicing principles.
  • Reconciles delivery notes, invoices and orders for medical gas supplies received in the Trust liaising as necessary with portering staff, supplies staff and the medical gas suppliers to resolve any issues/discrepancies.
  • Expedites orders and liaises with suppliers on any order/account queries. To identify, analyse and resolve problems with contract/non-contract prices.
  • Works independently and in accordance with Standard Operating Procedures, referring to someone more senior if clarification is needed.
  • Plans and prioritises own workload to ensure timely submission of information for payment by Finance Department.
  • Identifies and documents non-compliance with regional contracts and local purchase deals, and to inform the Lead Technician for resolution.
  • Receives and distributes incoming mail for all staff.
  • Ensures security of confidential contracting data.
  • Provides and receives confidential data in contact with suppliers and contractors.
  • Provides regular and ad-hoc training and supervision for other staff in relation to office and purchasing/invoicing duties, including Pharmacy staff, work experience and volunteer staff.
  • Contributes to the full office/administrative functions of the department.
  • Provides secretarial support, filing, database management and photocopying for Pharmacy staff as required.
  • Contributes to the stock-control management of the department.
  • Participates in periodic stocktakes.
  • Processes non-stock requisitions for all requirements of the Pharmacy department.
  • Maintains the Pharmacy document archives in a neat, orderly and safe fashion to ensure that any document is readily retrievable.
  • The post requires concentration to check/process invoices for large sums of money, working at a keyboard for as significant portion of the day.
  • To provide short-term cover for counterpart and other colleagues during periods of leave.
  • Any other duties as required by the Pharmacy Administrative Manager or Head of Pharmacy, in accordance with this grade of post.

SPECIALIST DUTIES:

Invoice Processing, and Departmental Administrative Support

  • To verify invoice prices for all purchases made into Pharmacy, and to notify discrepancies as appropriate, for routine and non-routine invoices
  • To process purchase documents on the Pharmacy computer system (currently JAC) in accordance with Standing Financial Instructions.
  • To raise invoices for all goods supplied to ‘outside’ bodies, for monies owed to the Trust, as determined by the line Manager, according to the Department’s charging procedure.
  • To produce end-of-month financial reports, and to ensure they are distributed to the correct wards, departments or agencies, and to contribute to the production of ad-hoc reports, as requested.
  • To manage diary systems for senior pharmacy staff as required
  • To maintain adequate stationery stocks efficiently in the Pharmacy department.
  • To manage rental contracts for the departmental photocopier and fax machines.
  • To raise requisitions on the Estates department for maintenance and monitor progress as necessary
  • To process Departmental documents and journal subscription.
  • To prepare committee agendas and papers, liaising with members to organise.
  • To support the production of reports, and of copy for bulletins, screensavers, campaign materials in medication safety and medicines information.

Person specification

Qualifications

Essential criteria
  • GCSE or equivalent level of education, to include English and Maths
  • NVQ level 2 or equivalent experience

Experience

Essential criteria
  • Previous experience in hospital or healthcare work
Desirable criteria
  • Previous Pharmacy experience

Skills

Essential criteria
  • Keyboard skills and general IT knowledge
  • Able to organise and plan own workload and others
  • Able to analyse and respond to various requests, prioritising as necessary
  • Able to instruct others of changing priorities, some of whom will be more senior
  • Has a good understanding of specialist area

Personal Qualities

Essential criteria
  • Good manual dexterity
  • Good verbal communication skills
  • Enthusiastic
  • Able to create a rapport
  • Presentable appearance
  • Ability to work alone and as part of a team
  • Accurate and observant
  • Invariably follows standard operating procedures

Other

Essential criteria
  • Able to meet the physical demands of the post e.g. lifting, standing, delivering materials and moderate lifting (<13kg)
  • Able to use a VDU
  • Willing to work in restricted position for long periods
  • Willing to work in a noisy environment
  • Willing to work in full protective clothing
  • Willing to work with contained, hazardous substances using protective equipment.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Colin Foy
Job title
Pharmacy Operations Manager
Email address
[email protected]
Additional information

01926 495 321  Ext: 8914

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