Job summary
- Main area
- Cancer Services
- Grade
- Band 3
- Contract
- 12 months (Fixed term for 12 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 203-EL1209
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- Warwick Hospital
- Town
- Warwick
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 05/08/2026 23:59
Employer heading
Cancer Pathway Tracker
Band 3
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Disclosure and Barring Service (DBS) Checks
Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.
Probationary Period
All new staff to the Trust will be subject to a standard 3 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Visa Sponsorship
The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.
Job overview
We are looking for Cancer Pathway Trackers to assist with the coordination and management of patients undergoing cancer diagnosis and treatment within South Warwickshire Foundation Trust.
The post holders will be key members of the cancer services team, proactively monitoring new/suspected/confirmed patients against the key performance indicator waiting times. To ensure that suspected/confirmed cancer patient journeys are tracked against target and raise alerts re potential breaches to appropriate staff to assist in prevention of such breaches.
The position offers an agile working arrangement, combining both office-based and remote work. While some days may be spent working from home, the number of remote working days will depend on the needs of the service. The successful candidate will be expected to work from the office as required.
The ideal candidate will have prior experience working within the NHS, along with administrative experience and a solid understanding of cancer plans, standards, and targets.
Main duties of the job
The post holder will be a key member of the cancer services team, proactively monitoring new/suspected/confirmed patients against the key performance indicator waiting times. To ensure that suspected/confirmed cancer patient journeys are tracked against target and raise alerts re potential breaches to appropriate staff to assist in prevention of such breaches.
The post holder will also play a key role in contributing to the data collection required for the National Cancer Audits. By ensuring the accurate and timely collection of audit data, the post holder will contribute to the trust’s ability to meet national benchmarks and improve patient outcomes.
This position is vital to maintaining the high-quality information that underpins the cancer pathway, ensuring that patients receive timely and effective care.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Main Duties & Responsibilities
- To monitor patient journey against 28/31 and 62 day cancer waiting time targets ensuring that each patient pathway is monitored against agreed pathways and in accordance with the Trusts Escalation Policy
- Maintain robust data collection systems ensuring that clinical and non- clinical information, covering all aspects of the patient’s cancer journey is collected in a timely fashion and entered onto the cancer database and site specific tracking tools as applicable. This will, as a minimum, meet the requirements for the Minimum Data Set (MDS) and monitoring of cancer waiting times
- Co-ordinate and record patient treatment appointments, communicating them to relevant staff and patients
- Monitoring and amending data input to ensure accuracy and produce regular reports on the performance of the department in meeting waiting times
- To liaise with diagnostic departments and clinical specialty staff across the Trust regarding patient appointment and care plans to ensure compliance with all agreed timescales to ensure cancer waiting time targets are met and that all appointments are in accordance with the Trust Escalation Policy
- To work closely with MDT Co-ordinators to clarify queries and ensure that parts of the patients journey are clearly identified, recorded and monitored
- To highlight potential breaches to targets as appropriate and identify appointments to be brought forward
- Ensure that all information is correctly recorded on Somerset for all patients referred from another Hospital, to enable the Trust to monitor against all existing targets and patient pathways
- Liaise closely with referring Hospitals to ensure that all relevant information is available to enable discussion at MDT (radiology images etc)
- To ensure that all data is accurately recorded on Somerset to ensure that patients are fully discussed at MDT, to include investigation reports and pathology reports
- To record any amendments to the patient journey on SCR database
- To participate in the weekly cancer PTL performance meetings and follow up any agreed actions
- To provide cover for Cancer services colleagues and to include the co-ordination of site-specific MDT meetings during periods of annual leave and sickness absence
Communications and Working Relationships:
- Maintain close communication with the Cancer Patient Pathway Facilitators & MDT Co-ordinators; updating them on a regular basis on work progress and alerting them of any problems that may result in a delay in the patient’s treatment.
- Liaise with all relevant departments; administrative, clerical, medical and nursing to ensure outpatient and inpatient appointments are booked in a timely manner. Support the Cancer Patient Pathway Facilitators to send and receive tertiary referrals and investigation / treatments results for patients from other Provider organisations in line with the local agreements and national targets.
- Ensure effective communication with nursing staff, medical teams and other co-ordinators to ensure the organisation and coordination of timely management of all patients on a cancer pathway.
- Communicate with medical, clerical and management potentially sensitive and contentious information in the progression of the patients’ pathway.
- Feedback any comments or suggestions received from service users to all members of the multi-disciplinary team and help facilitate any changes made to improve the patient pathway.
Person specification
Qualifications
Essential criteria
- Good standard of general education (4 GCSEs or equivalent), including Maths and English language
- Knowledge of patient administration and other related systems, acquired through training experience to NVQ3 or equivalent level
- Knowledge of Microsoft Software
Desirable criteria
- Knowledge of Hospital Systems
Experience
Essential criteria
- Possess high level of accuracy and attention to detail
- Excellent IT skills to update and maintain information systems
- Excellent organisational skills to manage own workload
- Awareness of Data Protection act and patient confidentiality
Desirable criteria
- Experience of patient pathway coordination
- Previous NHS experience
Skills
Essential criteria
- Ability to motivate self
- Able to work unsupervised
- Able to work to deadlines & prioritise
- Have the confidence to liaise with all levels of staff across the Trust
Personal Qualities
Essential criteria
- Good interpersonal skills
- Well presented and approachable
- Committed team player
- Understand the limits of own responsibility, referring to senior colleagues appropriately
- Patient centred approach
Other Job Requirements
Essential criteria
- Prepared to be flexible with working hours
- Willingness to undertake cross site working at Stratford and Warwick Hospital
Desirable criteria
- Car driver with full driving license
Documents to download
Further details / informal visits contact
- Name
- Samantha Collins-Aldridge
- Job title
- MDT Team Leader
- Email address
- [email protected]
- Telephone number
- 07502618203
List jobs with South Warwickshire University NHS Foundation Trust in Administrative Services or all sectors





