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Job summary

Main area
Finance
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
203-C572
Employer
South Warwickshire University NHS Foundation Trust
Employer type
NHS
Site
Warwick Hospital
Town
Warwick
Salary
£49,387 - £56,515 per annum
Salary period
Yearly
Closing
28/06/2026 23:59

Employer heading

South Warwickshire University NHS Foundation Trust logo

Contracts Manager

Band 7

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare. 

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Disclosure and Barring Service (DBS) Checks

Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available. 

Car Parking

The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation. 

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Visa Sponsorship

The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.


Job overview

South Warwickshire NHS Foundation Trust & George Eliot NHS Trust has an opportunity for the role of Contracts Manager. As an essential member of the Income & Contracting team you will be responsible for providing a comprehensive contracting management service, including ongoing management and monitoring of all contracts to ensure compliance, development of service specifications and coordination of key information to support contract performance.

Technically strong, with in-depth contracting experience and an appreciation of the current NHS regimes. Due to the complexities of the information that you will be dealing with, it is essential you have the capabilities to understand, interpret and convey financial concepts clearly and persuasively to finance and non finance colleagues. Strong Communication skills, both verbal and written will be essential.

Main duties of the job

The role will deliver robust and appropriate contract management, ensuring that the income to the Trust is maintained and increased to reflect agreed service changes and in line with national guidance and contractual agreements. The total portfolio of contracts to be managed represents over £135 million income.

To promote excellent working relationships with established Clinical Commissioning Groups and Local Area Team Specialised Commissioning allowing early dialogue on changing commissioning intentions in either service models and/or potential providers. The post holder will need to work to tight and conflicting deadlines and have a high level of resilience.

To carry out investigation and analysis which will support option appraisal and decision making with a view to growing the Trust’s business whilst managing existing contracts.

To engage with clinical and managerial teams to translate the commissioning aspects of new models of care for patients so services are improved, income protected and debt reduced.

The Contracts Manager will also help forge and maintain close links between Information and Operational Directorates including raising awareness of the importance of contracting functions. This will include leading training of staff and representing the team at key meetings (both internally and externally).

Working for our organisation

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Detailed job description and main responsibilities

Comprehensive Contract Management

To develop and maintain processes to ensure the Trust complies with the terms and conditions of the standard NHS contract (acute and community), APMS and PDS+ contracts for the above contract portfolio.

To actively support the development, negotiation and agreement of the contracts each year.

To lead the development of the contract schedules

To manage the ongoing contract processes e.g. drafting and responding to contract variations, performance notices etc.

To lead the development of new healthcare contracts in response to new business won by the Trust

To develop an internal contract monitoring framework designed to safeguard income, ensure compliance with performance standards and effectively manage ongoing issues with commissioners.

To maintain a highly detailed and comprehensive understanding of the terms of the standard NHS contract, APMS contract and PDS+ to provide advice and guidance to Executive Team and staff, considering options and making recommendations on the management of contractual issues.

In conjunction with finance and information colleagues, make available accurate, timely and detailed information and analysis relating to contract monitoring.

To support a comprehensive understanding of the standard NHS contract, APMS and PDS+ contracts within the Trust through effective communications, summary information and training.

To develop forward thinking and innovative approaches to contract development, and maximise the use of new technologies and leading edge contracting techniques

To support development, agreement and monitoring of healthcare sub-contracts and service level agreements

To provide a comprehensive contract management service for the Trust, working in close collaboration with the relevant personnel in the Finance, Performance and Information teams. Contracting responsibilities will include:

Contract Negotiations

To provide expert technical advice and guidance and ensure the accurate and timely production of costed activity proposals for contract negotiations with commissioners including CCGs, Specialised Commissioning, Local Authorities etc.

Directly coordinate the annual process of negotiation to establish key changes for contracts and write supporting business cases/briefing papers. In conjunction with Service Leads, the post-holder will negotiate key changes with commissioners, ensuring the development and maintenance of all associated contract documentation.

To ensure timely information, reports, and analysis is available to assist Service Leads in developing the Trust’s negotiating strategy for each round of contract negotiations. This will involve working closely with colleagues in Performance and Information services and Finance.

Provide oversight of contract negotiations, maintaining records, data, and documentation pertaining to the developing contractual process within strict deadlines.

Maintaining Technical Knowledge

Develop a thorough knowledge of current NHS contractual and procurement policy/guidance, and organise this information so that it is readily available and understood within the wider Trust advising senior colleagues where necessary.

To internally communicate and explain the implications of changes to national or local contracting policy and supporting in the production of appropriate impact assessments (e.g. Best Practice Tariffs).

Research and maintain up to date knowledge of local and National initiatives, guidance, and direction.

The post-holder will be required to represent the team in key presentations to internal forums to raise the profile of the contract.

In Year Contract Management

In conjunction with locality teams, play a lead role in the in-year contract management meetings with commissioning. Ensure that all information, analysis, and documentation are prepared and available in a timely manner. In so doing to ensure that the meetings are productive, effective and reflect the Trust in a professional and business like way during our contacts with these organisations and other agencies. Elements may include the information schedules, the performance assurance framework, registers and schedules.

To support Service Leads in regular discussions with commissioners to maintain appropriate records of such discussions, and ensure that there is a robust system within the directorate to capture and disseminate this information.

Maintain and develop a central register containing the status of all remedial action plans across the Trust is fully operational, working with Service Leads to ensure these are achievable and delivering. The postholder will be directly responsible for pulling together robust responses to all Contract Performance Notices, Activity Query Notices etc. and ensuring all supporting plans offer the right level of assurance and are achievable.

Develop and maintain systems to ensure corporate oversight of all Commissioning for Quality and Innovation (CQUIN) schemes

Other Contracting Duties

Lead on all key sub-contracts – including the direct negotiation and achievement of cost savings where appropriate.

Working with colleagues in Finance, and other teams, to identify, analyse and report on areas where the Trust is under recovering income. Identify areas where income is at risk due to non-compliance with contract conditions, and ensure that such information is actioned and escalated where necessary.

Make decisions on a range of complex project issues where there might be more than one course of action by interpreting national guidance.

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent experience
  • Evidence of ongoing professional development

Experience

Essential criteria
  • Proven experience in establishing and maintaining relationships with key internal and external individuals, developing alliances and partnerships
  • Advanced written and verbal presentation, communication skills, demonstrating excellent attention to detail
  • Proven ability to work in a challenging performance management environment, delivering on targets within agreed timescales
Desirable criteria
  • Experience in a management role in the NHS, including managing people and budgets

Skills

Essential criteria
  • Excellent technical knowledge of the contracting arrangements between Trusts and commissioners and the issues that can trigger risk for both parties
  • Understanding of NHS policy, key targets and the NHS financial and commissioning processes.
  • A sound knowledge of and experience of project management skills in the development of new services
  • Knowledge of NHS commissioning and procurement processes
  • Excellent interpersonal skills – influencing, negotiating and communication (written and verbal) across all levels both internal and external audiences
  • Ability to produce reports and present highly complex information and concepts to a variety of audiences
  • Aptitude and confidence for working in a rapidly changing environment
  • Ability to assimilate and organise disparate and partial data to inform decision making
  • Sound grasp of information and data and well developed skills in collating and interpreting data to support decision making, including those decisions with significant financial implications
Desirable criteria
  • Experience of developing and implementing systems and processes
  • Knowledge of NHS policy and reforms
  • Highly proficient in the use of IT applications, specifically MS office and internet
  • Able to analyse data and systems to determine and highlight areas of risk.

Personal Qualities

Essential criteria
  • Strong commitment to improving health and social care services
  • Good negotiator with evidence of an ability to influence others across the full range of professions and organisations
  • Ability to manage time and prioritise competing demands to ensure deadlines are met by self and others
  • Ability to maintain detailed records, processes and systems
  • A flexible and adaptable approach can handle people of all capabilities and attitudes
  • Excellent team player with open and flexible style of working
  • Self-motivated, pro-active, and innovative
  • Can demonstrate excellent interpersonal and communication skills and be tactful and diplomatic.
  • High level of political awareness and ability to deal with highly contentious issues with professionalism and integrity
  • Ability to build strong alliances across a wide range of stakeholders
  • Sound conceptual thinking, reasoning and numeracy, with strong analytical abilities
  • Political awareness and sound judgement
  • Able to project a professional image of the department and trust outside of the organisation
  • Able to receive, discuss and present complex and commercially sensitive issues in an appropriately professional way
  • Ability to evidence / demonstrate key values and behaviors
  • Commitment to continual learning and personal development

Other

Essential criteria
  • Ability to travel between sites
  • Flexible attitude with respect to hours of work

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Patrick Barham
Job title
Head of Income & Contracting
Email address
[email protected]
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