Job vacancy: EPR Data Quality Lead, South Warwickshire University NHS Foundation Trust, Warwick

Job summary

Main area: Information
Grade: Band 7
Contract: Fixed term: 2 years (Secondment Considered)
Hours: Full time - 37.5 hours per week
Job ref: 203-C504

Employer: South Warwickshire University NHS Foundation Trust
Employer type: NHS
Site: Warwick Hospital
Town: Warwick
Salary: £46,148 - £52,809 per annum
Salary period: Yearly
Closing: 29/05/2025 23:59

EPR Data Quality Lead

Band 7

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.

Car Parking

The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Detailed job description and main responsibilities

Key functional responsibilities

Lead on Data Quality for the EPR programme, ensuring all aspects of data quality are included in the Programme.

Lead on developing and implementing Data Quality elements of the data migration strategy.

Work with EPR Data Migration Manager to ensure a list of data migration activities are developed and planned.

Laise with internal stakeholders and suppliers to ensure all necessary data is transferred comprehensively and with integrity maintained in support of safe and robust patient care.

Attend Programme meeting and present Data Quality updates. Communicate decisions and challenges and how they impact on other work streams.

Have an awareness of the wider EPR programme and understand the interdependencies across workstreams and programmes of work and how they impact on Data Quality and Data Migration

Ensure effective management of project resources and funds to deliver the Data Quality activities within the agreed financial and time envelopes.

Ensure the Data Quality and Data Migration Team proactively supports and monitor data quality.

Develop and maintain sustainable working relationships with key Stakeholders.

Liaise with the data migration partner.

Work with the Senior Information Management and Data Migration Lead to agree any data transposing logic required to enable data to be migrated.

Undertake analysis of data and processes, and from this make recommendations on data that needs to be transposed.

Input into the Historical Records Archive specification.

Maintain close liaison with senior Programme colleagues to ensure the alignment of plans.

Develop comprehensive project plans fully compliant with standard frameworks outlining clear milestones and identifying accountabilities. To monitor and report on progress against the plans

Own the data quality plan and risks, fulfilling the role of main contact point for specialist data quality knowledge and decision making.

Contribute to the preparation of briefings for Programme Boards.

Ensure adequate Data Quality resource is available for Data Migration validation, trial load and testing for the programme.

Work with the Data Migration Lead to ensure that Data Migration resource is available for trial load testing and manage testing activities.

Oversea Data Migration testing activities. Work with the Data Migration Lead and Data Migration supplier to plan data migration testing tasks, such as volume metrics testing. Ensure planned testing activities are completed. Analyse to assess if testing successful.

Oversee pre-migration data quality activities in conjunction with legacy and designated System Managers and Information Asset Owners.

Liaise with Managers and Clinicians ensure data recorded in the current systems is of appropriate quality for migrating to the EPR.

Manage the audit and cleansing of existing legacy data that is to be migrated. This involves setting up the audits, analysing the audits, using these to make decisions on which cleansing activities to prioritise and where best to use Data Quality resources, and then ensuring these are undertaken.

Liaise with Business Change to ensure current and future process mapping reflects the importance of Data Quality and Data Dictionary requirements

Liaise with Training to ensure EPR training reflects the importance of Data Quality and Data Dictionary requirements

Lead on setting up monitoring to ensure high quality data is recorded in the EPR and liaise with stake holders where issues are identified in data quality.

Work closely with Data Assurance Manager to ensure Data Quality businessas-usual processes are in place for the new EPR.

Propose a robust data quality framework for post go-live.

Ensure each of the Data Quality elements of the programme and project plans are consistent with the objectives of the systems strategic plans.

Ensure that there are appropriate key performance indicators and arrangements in place to demonstrate assured Data Quality and Data Migration testing.

Identify overlaps and interdependencies in the various components of the Data Quality programme and other Trust programmes and monitor and report upon these.

Clinical care/patients/service users

The EPR Data Quality Lead is responsible for reiterating the importance of data protection and confidentiality standards and policies in relation to patient data.

They will support the assessment of all risks to quality and/or highest standards of patient care resulting from Data Migration and Data Quality activities.

The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated.

They are subject to modification in the light of changing programme circumstances and therefore the development requirements of the postHolder.

Governance

Supporting programme compliance/accreditation of programme activities with national standards

Co-ordinate the management of data quality related risks ensuring risks are thoughtfully articulated, scored with mitigating actions which are realistic and impactful. Ensure risk actions are managed, and progress is recorded regularly, and current score reassessed. Risks to be escalated where appropriate through the Governance groups.

Managerial/leadership

Assess staffing required to deliver Data Quality within the programme and recruit staff as required.

Manage the EPR Data Quality team.

Provide direction to the Data Migration analysts undertaking Data Migration work. Work with the EPR Data Migration Manager to understand requirements.

Provide constructive challenge to colleagues where appropriate.

Support coaching of colleagues on activities associated with robust data migration and improving data quality.

Develop and publish a range of key performance indicators for the programme allowing clear visibility of the effectiveness of the Data Quality and Data Migration testing activities.

Ensure effective personal development of direct reports through meaningful appraisals, regular one-to-one meeting, training needs analysis and release management processes.

Undertake effective and fair performance management using factual measures and performance indicators.

Manage staff in accordance with the Trust’s identified expected behaviours and culture providing feedback where values and behaviours are deviated from.

Support effective home working within approved Trust policies.

Education/learning

Input into Trust wide training programme to ensure Data Quality and Data Dictionary standards are met.

Feedback on Data Quality issues to the training team and ensure future training reflects these.

Liaise with training leads to ensure appropriated training programme is provided for Data Quality and Information staff

Person specification

Qualifications

Essential criteria

Educated to Masters level or equivalent experience delivering major change programmes.
Relevant change management qualification, e.g. ONE of: Change Management Institute ACMF (Accredited Change Manager Foundation); and/or equivalent experience.
Evidence of continuing professional development.

Experience

Essential criteria

Proven track record of delivering major change programmes effectively
Experience and knowledge of change management principles, concepts, methodologies and tools; able to advise on a ‘good practice approach’ to business change.
Previous experience of data migration and data quality activities in a healthcare environment.
Knowledge of modern data migration and data quality techniques, acquired through equivalent experience or training.
Experience in stakeholder management on complex/sensitive programmes and has credibility and impact with peers and leaders; and able to influence and gain buy-in to enable change to happen through others.
Experience of managing, implementing, facilitating, and monitoring change initiatives
Extensive experience of NHS regulatory records processes and governance.
Risk management experience of both operational and programme risks.
Specialist knowledge and awareness of data mapping and verification processes.
Knowledge of common healthcare data quality issues and resolutions.
Good knowledge of data.

Skills

Essential criteria

Positive approach to problem solving.
Strong project management and organisational skills
Excellent communication and interpersonal skills when dealing with complex and sensitive information.
Ability to influence others and move toward a common vision or goal.
Ability to develop and maintain good relationships with a range of stakeholders.
Able to operate effectively in a changing environment.
Excellent computer skills including Excel, Word, PowerPoint.
Strong analytical skills, ability to interpret and present data.
Good presentation skills, able to present project decisions
Present to all levels of staff including clinical, management, board and admin staff.

Personal Qualities

Essential criteria

A commitment to quality and safety.
A recognition of the importance of showing respect, dignity and compassion to patients and colleagues.
A listening, learning and leading approach.
A commitment to work together to create the best outcomes.
Able to influence decision making and practice across all levels.
Must demonstrate the Trust’s values around both raising concerns at work, and how to treat others who raise concerns.
Able to prioritise and delegate
Willingness to act as a role model.
Willingness to take personal responsibility.
Have the determination to express opinions in the team.
Value and appreciate the worth of others
Commitment to and focused on quality, whilst promoting high standards in all they do.
Consistently looking for self-improvement with successful tried and tested ways of working and seeking out innovation.

Other

Essential criteria

Accustomed to working in a busy environment with frequent interruptions.
Adaptability, flexibility, and ability to cope with uncertainty and change.
Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions.
Professional calm and efficient manner.
Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
Ability to see a task through from start to finish.
Continuous VDU desk-based work on most days.
Able to travel to other Trusts and off site events

IMPORTANT INFORMATION

Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don’t want to miss out we recommend submitting your application as early as possible.

The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs).

Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder.

We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010.

All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it’s a great way to help our patients, visitors and staff stay healthy.

The Trust is part of a ‘Foundation Group’ through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.