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Job summary

Main area
Clee Ward and Kinver Ward
Grade
NHS AfC: Band 3
Contract
Permanent: must be able to work both days and nights, no set shifts or flexible working requests
Hours
Full time - 37.5 hours per week (must be able to work both days and nights, no set shifts or flexible working requests)
Job ref
285-7661-MH
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Clee and Kinver Ward
Town
Dudley
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
05/11/2025 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Health Care Support Worker

NHS AfC: Band 3

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the Black Country we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

Our Bushey Fields site (Dudley) is currently recruiting for a number of Health Care Support workers for  FT perm positions specifically on two wards:

Kinver Ward - is a MALE Ward

A £2million investment has given the ward space at Bushey Fields Hospital in Dudley an upgrade as part of a programme to improve inpatient environments at Black Country Healthcare NHS Foundation Trust.

The newly upgraded Kinver ward will provide inpatient support for males requiring mental health care, offering 16 beds in a modern and comfortable setting. The refurbishment includes the latest technology and design features, such as anti-ligature fixtures, advanced alarm systems, and dedicated spaces for activities, quiet reflection, and social interaction. Patients will also benefit from a courtyard garden and a dedicated room for those needing support for their physical health.

Adjacent to the main ward, there is a place of safety suite that offers a private and dignified space for individuals who are admitted for urgent assessment.

Clee -   is a female ward.

Health Care Support Worker – Band 3

The role of Health Care Support Worker is a key and valued part of our in-patient services, assisting and supporting our Nursing Provision - for more details on the role - please see below.

Please note these roles cover shift patterns which can include weekends, nights and days - please do ensure you are willing to work shifts before applying.

Main duties of the job

  • To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff.
  • To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff.
  • To provide support to patients with their personal care.
  • To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients.
  • To promote communications and act as an advocate for patients who have experienced difficulty in communicating.
  • To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the Care co-ordinator or nurse-incharge during periods of duty.
  • To work with all members of the multi-disciplinary team to promote quality care.
  • Work in collaboration with the patient, involving them at all times with their care.

Working for our organisation

Are you passionate about delivering positive change to the people of the Black Country? Do you want to work with a talented workforce to meet new challenges and improve care for our local communities? 

Then our Trust is the place for you.

We employ over 4,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds. 

We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare. 

Detailed job description and main responsibilities

Please download the accompanying JD/PS for a full list of duties

  • To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
  • To contribute to the promotion of patients education and well-being.
  • To monitor and encourage and record patients in their consumption of food and drink.
  • Accompany appropriate patients of site as and when required.
  • To assist in the maintenance of a safe environment.
  • To participate in the observation of patients at risk.
  • To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
  • To participate in all projects and research schemes to improve the quality of the patient’s life.
  • To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
  • To attend mandatory courses/lectures/in-house training, as required.
  • To develop skills and knowledge in the area of mental health care by undertaking mandatory NVQ Level II training.
  • Infection prevention & control is everybody’s responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.

Person specification

Experience

Essential criteria
  • Min 6m PAID HCSW experience
Desirable criteria
  • Relevant Qualification - E.G. Care Certificate or NVQ L3 Health & Social Care

Skills, Experience and qualifications

Essential criteria
  • experience working in a mental health setting
Desirable criteria
  • qualification / additional studies

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Bate
Job title
Clee Ward Manager
Email address
[email protected]
Telephone number
01384 324597
Additional information

Sadly the Trust are not able to sponsor this post.

must be flexible to work both days and nights and follow shift patterns please!

 

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