Job summary
- Main area
- Nurse/AHP
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 285-6274A-MH
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Bushey Fields Hospital/Pan-Trust Working
- Town
- Dudley
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 30/12/2025 23:59
Employer heading
CRHT Team Manager
NHS AfC: Band 7
Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton, and we’re hiring people who want to shape what comes next.
Formed on 1 April 2020 through the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust, we’re now focused on the future with a new Trust Strategy and our Best for the Black Country programme.
What we do
· Adult and older adult mental health
· Children and young people’s mental health
· Specialist learning disability services
· Community healthcare for children, young people and families in Dudley
Why join now
· We’ve got real momentum right now. New strategy, clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.
· Our values aren’t just posters. People are genuinely compassionate, take responsibility, treat you with respect and help you feel confident and empowered.
· You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and chances to learn with coaching and development.
· There’s room to grow. Loads of services to explore and real space to try ideas and be heard.
· It’s a good place to live. Friendly diverse communities, easy transport, good schools and colleges, shopping, food, lots to do, plenty of green space and a lower cost of living than many other city regions.
What it’s like to work here
You’ll join friendly, skilled teams who look out for each other. We plan together, share caseload pressures, and celebrate wins. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate. You’ll have space to do good work, speak up, and see the difference you make.
Who we are
We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re excited about the role but don’t tick every box, please apply. We value potential and transferable experience.
Job overview
Band 7 CRHTT Team Manager
Black Country Healthcare NHS Foundation Trust
The successful post holder will work 37.5 hours per week as a Band 7 Team Manager in one of our Crisis Resolution/Home Treatment Teams (CRHTT). There is also the expectation to occasionally provide cross-cover support to other CRHTTs in other localities in the Black Country.
You will be responsible for the ongoing day-to-day management and future development of a multi- disciplinary Crisis Home Treatment team; ensuring that the service operates in line with national guidance related to CRHTT and within the Operational Policy for the service; and developing/maintaining a service ethos which underpins the Trust's Vision & Values and Trust's Quality Priorities.
CRHTT is at the forefront of providing an excellent borough wide 24/7 urgent care mental health service to clients who would otherwise require hospital admission.
You will be motivated for the challenge and committed to developing your own leadership styles, having a strong personal values base and modelling the Trust Values.
Main duties of the job
- To develop and manage the multi-disciplinary CRHT Service, providing high quality, timely Assessment & Treatment interventions plus signposting for ongoing support.
- To manage the activity and communication of the various professionals within the CRHT Service to ensure an integrated and effective service.
- To ensure all staff have a robust understanding of process, evidence based practice and philosophy of CRHTT.
- To be involved in the development and planning of future locality, borough & Black Country wide services.
- To oversee the development of new initiatives within the CRHT service in line with the local response to sustainability and transformation partnership.
Working for our organisation
Are you passionate about delivering positive change to the people of the Black Country?
Do you want to work with a talented workforce to meet new challenges and improve care for our local communities?
Then our Trust is the place for you.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
Whatever your background or education, working in a healthcare setting like ours is a demanding yet extremely rewarding experience. We offer exciting and rewarding career opportunities in a variety of fields.
We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.
Detailed job description and main responsibilities
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To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all service users.
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To respond to complaints and suggestions from service users and carers in accordance with Trust policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with Trust polices and present the outcome of the investigations to the relevant personnel.
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To lead the team in the development of knowledge, ideas and work practice.
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To delegate work appropriately to others.
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To monitor the workload and performance of team members using Trust electronic systems to monitor performance. Provide reports to senior managers regarding activity and exception reports for information.
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To provide regular line management supervision to members of the team as per Trust policy in conjunction with the wider Band 7 structure of CRHT .To ensure that responsibilities for such supervision is delegated and shared appropriately across the management structure for completion. The post holder is expected to retain supervision responsibilities for complex staff needs.
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Ensure all staff receive annual Appraisals and have personal development plans in place by participating and delegating responsibility appropriately across the wider Band 7 structure in CRHT for compliance to be achieved. To participate in own Appraisal to ensure development and planning.
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To agree and monitor explicit performance targets with staff relevant to service delivery.
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To monitor staff sickness and absence and offer appropriate counselling or appropriate actions. To recruit new staff to vacancies that may arise within the service and to maintain robust induction processes for all new staff.
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To promote and foster good relations with other teams and agencies and ensure that any issues are addressed at the earliest stage.
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To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual service users and also aggregated data.
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To attend regular management and planning meetings, workshops and conferences relating to mental health issues.
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To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
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To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
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To take responsibility for the efficient use of resources within the team.
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To manage staff leave, car mileage and all other resources in such a way to ensure that services are provided effectively and efficiently.
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To report to the Pan Trust Service Manager.
Person specification
Education/Qualification
Essential criteria
- Registered Mental Health Professional (Nurse, OT, SW)
- Evidence of post registration and / or post graduate development
- Evidence of continued professional development
Desirable criteria
- Training in Health Care Management at Degree level or equivalent management experience
Knowledge/Experience
Essential criteria
- Experience of working within a crisis or home treatment model
- Minimum of 2 years’ experience of working at band 7 in a leadership role.
- Experience in working collaboratively with other agencies
- Knowledge of developments within the STP
- Working knowledge and experience of person-centred care
- Knowledge of relevant legislation and guidelines including Health & Safety, Care Act, MHA1983 [with subsequent amendments] and Mental Capacity Act 2005.
- Experience of delivering health care programmes within a community context
- Knowledge of risk assessment and risk management skills
Skills/Personal Qualities
Essential criteria
- Ability to work using own initiative.
- Ability to work effectively as part of a team.
- Effective written and verbal communication skills.
- Effective interpersonal skills.
Desirable criteria
- Ability to manage and facilitate change
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Cyprian Shieh
- Job title
- CRHT Operational Manager
- Email address
- [email protected]
- Telephone number
- 07341465093
- Additional information
Cyprian Shieh (CRHTT Operational Manager) - [email protected]
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