Job summary
- Main area
- Facilities
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 25 hours per week (Monday to Friday 9-3)
- Job ref
- 285-6070-CORP
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Hallam Street
- Town
- West Bromwich
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 15/01/2026 23:59
Employer heading
Facilities Environmental Assistant - Hallam Street
NHS AfC: Band 2
Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton, and we’re hiring people who want to shape what comes next.
Formed on 1 April 2020 through the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust, we’re now focused on the future with a new Trust Strategy and our Best for the Black Country programme.
What we do
· Adult and older adult mental health
· Children and young people’s mental health
· Specialist learning disability services
· Community healthcare for children, young people and families in Dudley
Why join now
· We’ve got real momentum right now. New strategy, clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.
· Our values aren’t just posters. People are genuinely compassionate, take responsibility, treat you with respect and help you feel confident and empowered.
· You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and chances to learn with coaching and development.
· There’s room to grow. Loads of services to explore and real space to try ideas and be heard.
· It’s a good place to live. Friendly diverse communities, easy transport, good schools and colleges, shopping, food, lots to do, plenty of green space and a lower cost of living than many other city regions.
What it’s like to work here
You’ll join friendly, skilled teams who look out for each other. We plan together, share caseload pressures, and celebrate wins. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate. You’ll have space to do good work, speak up, and see the difference you make.
Who we are
We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re excited about the role but don’t tick every box, please apply. We value potential and transferable experience.
Job overview
The Facilities Environmental Assistant will report to the Facilities Supervisor on their site of work. They will work in a collaborative and co-operative manner with the team of Facilities staff to promote and provide the services within Housekeeping, Catering and Portering.
They will hold a multi-skilled role where their key responsibilities will be as follows:
To ensure the environment is cleaned to National standards.
Deliver meal/beverage service
Bed making
Manage linen quality
Report Maintenance issues
Water Flushing
Removal of all waste from area of work
Assist in the preparation and serving of meals for both patients and colleagues
Compliance to Food Hygiene regulations and to comply with HACCP
Assist in the movement of all waste, linen and food which may require the use of electric tug vehicles or Trust vehicles
Site litter picking and ensure external site compounds are kept cleaned an maintained ensuring all waste is segregated as per legislation
Assist with the movement into secure areas of stores deliveries and to deliver items to wards/departments when instructed to do so
Main duties of the job
Responsible for the safe and delivery of the housekeeping/catering services
*Responsible for undertaking scheduled cleaning tasks
*Responsible for upholding all infection Prevention and Control Measures as required within the Trust.
*Responsible for ensuring that all housekeeping consumables are available at all times in the appropriate dispenser/holder.
*Responsible for undertaking ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
*Responsible for undertaking catering tasks as per the work schedule ensuring that all Food Hygiene and Health & Safety legislation is adhered to
*Responsible for ensuring that the day room and dining areas are kept presentable for patients and visitors.
*Responsible for ensuring that there are sufficient ingredients for beverages and condiments at all times
*Responsible for ensuring there are sufficient ward provisions and snack boxes at all times
*Responsible for assisting with the curtain change programme
*Responsible for reporting the need for any estates maintenance request to the housekeeping supervisor
Working for our organisation
The Facilities Team follow the below behaviours
Honesty and Transparency
Integrity
Empowerment
Compassion and Kindness
Dignity and Respect
Detailed job description and main responsibilities
They will hold a multi-skilled role where their key responsibilities will be as follows:
*To ensure the environment is cleaned to National standards.
*Deliver meal/beverage service
*Bed making
*Manage linen quality
*Report Maintenance issues
*Water Flushing
*Removal of all waste from area of work
*Assist in the preparation and serving of meals for both patients and colleagues
*Compliance to Food Hygiene regulations and to comply with HACCP
*Assist in the movement of all waste, linen and food which may require the use of electric tug vehicles or Trust vehicles
*Site litter picking and ensure external site compounds are kept cleaned an maintained ensuring all waste is segregated as per legislation
*Assist with the movement into secure areas of stores deliveries and to deliver items to wards/departments when instructed to do so
Person specification
Education & Qualifications
Essential criteria
- Good basic education – ability to read and write numerical skills
- Level 2 Food Hygiene Qualification or work towards
Desirable criteria
- NVQ level 1 in Food Preparation or ability to work toward
- Qualification in Healthcare Cleaning
Experience
Desirable criteria
- Must have experience of working in a Mental Health/ Learning Disabilities service.
- Experience of working in a Housekeeping/Catering/Portering Healthcare Service
Knowledge
Essential criteria
- Must have a good knowledge of Health & Safety including COSSH, Safe Systems of Cleaning Tasks or to work towards on commencement
- Ability to follow procedures and manuals
- An understanding of operational techniques in delivering facilitoes services
- Must have good knowledge of food hygiene including temperature control and HACCP
Desirable criteria
- Must have a full knowledge of cleaning
Skills/Personal qualitiies
Essential criteria
- Good communication skills, oral and written
- Able to deliver operationally, to multitask and work under pressure meeting consistently demanding deadlines
- Reliable, flexible, friendly, approachable
- Performance orientated /customer focused
- Computer literate
- Must be a good communicator, to mix with a variety of people.
- Must be flexible in working practices and hours.
- Must be able to follow clear instructions
- Must have empathy and understanding of patient’s needs
Desirable criteria
- Ability to drive, full clean driving licence
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sharon Ward
- Job title
- Site Manager Cleaning Lead
- Email address
- [email protected]
- Telephone number
- 07494749094
- Additional information
Pref contact via email not phone
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