Detailed job description and main responsibilities

We are looking for volunteers who have these qualities:

• Reliability: Commitment to a regular volunteer schedule to provide consistent support
• Live in the Black Country, within a reasonable travel distance to site. 
• Volunteers must be over 18

• Friendly and welcoming – good communication skills, able to speak with clients and staff and build rapport.

• Able to follow confidentiality policy and professional boundaries to keep themselves and patients safe. 

• Enthusiasm and desire to help improve experiences of patients and improve wellbeing. 

• Computer skills – able to use email, databases and other software  

Our Trust Values:

Caring

We care for everyone as individuals, being compassionate, empathetic and kind with a willingness to help.

Enabling

We enable ourselves and others to act with confidence and authority in order to achieve the best outcome for everyone.

Working Together

We work together in partnership, being inclusive by understanding and valuing others to achieve the best results for everyone in everything we do.

Integrity

We act with transparency and honesty; respecting and valuing others to do the right thing at the right time for everyone.

We’re committed to building a workforce and culture that reflects our varied population – and to create a culture of belonging. We always engage and involve when making key decisions, regardless of role or level. For example, we have worked closely with staff, patients, community groups and other key partners, in putting together our clinical strategy.

Due to the nature of our work some volunteering roles may be subject to a Standard or Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997. Having a criminal record will not necessarily bar you from volunteering with us; this will depend on the nature of the role and the circumstances of your offences.