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Job summary

Main area
Learning Disability and Autism
Grade
NHS AfC: Band 7
Contract
12 months (12 month fixed term maternity cover)
Hours
Full time - 37.5 hours per week
Job ref
285-0885-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Wolverhampton Civic Centre
Town
Wolverhampton/Black Country Wide
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
02/11/2025 08:00

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Professional Lead Keyworker

NHS AfC: Band 7

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the Black Country we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

The Keyworker model is part of the NHS long term plan, this includes a current commitment that by 2023/24 children and young people with a learning disability and/or who are autistic with the most complex needs will have a designated keyworker, implementing the recommendation made by Dame Christine Lenehan in These are our children.

 

The Black Country has been successful in its implementation of the model and as such has been tasked alongside 1 other system nationally to be a proof of concept for expanding the service to a keyworker model for all ages who have a diagnosis of Learning Disability and/or Autism.

 

The keyworker key functions are:

-       Navigation

-       Upskilling

-       Empowerment

-       Challenge of Systems

 

The post holder will supervise the practice of the keyworking team, especially with

regards to the most complex cases - mentoring, upskilling, co-working - and lead on

improving practice and quality of service within the keyworking team. They will

provide operational management for team members and the, be

responsible for case prioritisation and allocation to the team, and drive the

implementation of appropriate approaches to be used within the keyworking function.

 

 

Main duties of the job

 - Provide Supervision to Keyworkers, support keyworkers with more complex cases and day to day operational management of keyworkers.

- To increase the skills of front-line professionals, work alongside them and challenge the system when needed.

- To co-produce personalised pen pictures which are strengths based.
Identify and report on themes and gaps in system wide service/provision, to inform commissioning intentions and wider workforce development.
- To support in multi-agency meetings and produce a needs and
outcomes based Action Plan with timescales or needs and or update the
CETR Action Plan.
- To participate in the Dynamic At Risk Register as required.
- Engage with our citizens and support the system’s understanding of each individual and their support network, demonstrating resilience.
- Appreciate and learn from peoples’ stories and articulate this to inform service development and redesign.
- Increase local community support, which will in turn reduce the
demand on statutory services.
- Ensure all individuals for whom the keyworker is involved have a clear
personalised plan to promote their development, well-being and protect
them from harm.
- Celebrate equality and diversity across all areas
- To use the Service’s electronic communications system, database,
spreadsheets, word processing packages and templates competently and promote the use of IT within the Team. To ensure a high standard of record keeping for all.
 
 

 

Working for our organisation

Employees, workers, and / or contractors will be expected to uphold the values of the

Trust and exhibit the expected Trust behaviours aligned to the Trust’s values.

Individuals have a responsibility to ensure that they display the Trust values and

behaviours in carrying out their job and that individuals feel able to challenge (or

raise a challenge) when other colleagues’ behaviours breach the spirit of Trust

values.

Detailed job description and main responsibilities

The post holder will supervise the practice of the keyworking team, especially with regards to the most complex cases - mentoring, upskilling, co-working - and lead on improving practice and quality of service within the keyworking team.

They will provide operational management for team members and the, be responsible for case prioritisation and allocation to the team, and drive the implementation of appropriate approaches to be used within the keyworking function.

They will carry their own keyworking caseload including highly complex cases, and co-working with keyworkers to support complex case practice development. They will lead by example, developing creative solutions to situations such as effective use of personal budgets.

They will identify gaps in and barriers to effective multi-agency working for the individual, challenging these and using information to inform system wide commissioning and workforce development.

The post holder, will be responsible for ensuring compliance with any metrics and collate data as appropriate to support 
evaluation of proof of concept. 

This person needs to be highly experienced with a wide breadth of experience and relevant qualities, passion and vision to be effective in this pivotal role.

We will recruit a professional from across social care, NHS, voluntary sectors and other appropriate.

Person specification

Recruitment

Essential criteria
  • Professional Registration
  • Experience of leading a team/service
Desirable criteria
  • Further Training and knowledge
  • knowledge and experience of service development

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrea Craddock
Job title
Keyworrker Service Manager
Email address
[email protected]
Telephone number
07881296406
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