Job summary
- Main area
- Administration
- Grade
- NHS AFC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Job share
- Job ref
- 354-FH-20563
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- The Chichester Centre
- Town
- Chichester
- Salary
- £24,937 - £26,598 pro rata
- Salary period
- Yearly
- Closing
- 27/11/2025 23:59
Employer heading
Ward Administrator
NHS AFC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
We are looking for a motivated and enthusiastic individual, who enjoys challenges, to join our team at the Chichester Centre, a low secure mental health Mental Health unit comprising of three wards, two male and one female, in Chichester, West Sussex.
You will be working as an administrator for Forensic Healthcare service where you will use your skills to support highly-skilled and dedicated clinical staff from a multitude of backgrounds including; doctors, nurses, pharmacists, therapists, and social workers, to help ensure that we continue to provide excellent patient-focused care.
As well as the clinical team you will be dealing with patients, carers and visitors to the unit, as well as telephone calls and enquiries from the general public, patients and relatives.
This post offers an excellent opportunity to work in an interesting and diverse environment. You will be offered opportunities for training and professional development.
If you would like to join our team, then we would like to hear from you.
Main duties of the job
We are looking for a motivated and enthusiastic person who has:
· Planning and organisational skills
· Ability to work on own initiative as well as works well in a team
· Has good PC skills: - experience of Microsoft Office, including but not exclusively Microsoft Outlook, Word, Excel, SystmOne and SharePoint
· Has excellent written (including minute taking) and verbal communication skills and a pleasant telephone manner
· Helpful and flexible attitude is essential
· Has good interpersonal skills and is able to work in a confidential and sensitive manner
You will be provided with training and development opportunities and regular supervision.
This is for 24.5 hours across 3-4 days which would which we would prefer to include a Monday and Friday (these days may be subject to change and as much notice as possible will be given). We will also consider a job share.
Working for our organisation
As part of our commitment to quality and professionalism we ensure that all our new staff undertakes a thorough induction programme with us when they commence their new roles.
What you can expect:
As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
You can expect to receive:
· Access to numerous wellbeing and support programmes
· Excellent supervision programmes, with ongoing opportunities for training and development
· Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
· Superb NHS Pension
· Generous holiday entitlement (starts at 27 days + 8 bank holidays)
· And much more!...
Informal discussions are most welcome.
Detailed job description and main responsibilities
You will be required to work to a very high standard of accuracy, have excellent organisational skills and be able to demonstrate initiative in planning your own workload in a way that supports the clinical team and ward team.
To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a patient focussed service, which promotes good customer service and effective working relationships.
The role will involve:
· Planning and minute taking for key meetings as well as ad-hoc meetings as needed
· Supporting the Admin Team with a variety of tasks as needed
· Maintaining patient records, key data and group mailbox
· Ordering clinical, dry goods, stationary and specialised equipment using our Oracle ordering system
· Covering for other Admin Team staff
See Job Description for further details
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent qualifications
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of administrative procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of developing, managing and maintaining office information systems
- Experience of working as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sharon Feakins
- Job title
- Performance & Improvement Manager
- Email address
- [email protected]
- Telephone number
- 07391415572
- Additional information
Laura Nunn, Admin Team Lead, 07701273649 [email protected]
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