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Job summary

Main area
Business Manager
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
276-6259152-KV
Employer
Queen Victoria Hospital NHS Foundation Trust
Employer type
NHS
Site
Queen Victoria Hospital
Town
East Grinstead
Salary
£58,972 - £68,525 per annum
Salary period
Yearly
Closing
12/05/2024 23:59

Employer heading

Queen Victoria Hospital NHS Foundation Trust logo

Business Manager to Chief Executive Officer

NHS AfC: Band 8b

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network  of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. 

We also offer attractive benefits such as 

  • tailored personal development to support career aspirations, including accredited clinical and management development programmes
  • flexible working arrangements for a work-life balance that suits you and your needs
  • a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion.  The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. 

You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)

Job overview

We're looking for a Business Manager to join our forward thinking organisation at an exciting time.

In this role, you will be the 'right hand' person to our Chief Executive Officer (CEO), providing high quality and professional support to enable the CEO to fulfil their responsibilities effectively, assisting the CEO in carrying out their duties as the Accountable Officer. This is a fast paced role and you will assist in ensuring that the CEO has sufficient capacity to focus on delivery of the Board's vision and strategy, managing risk and building strong relationships for the Trust internally and externally. 

We are hoping to hear from people with significant experience of working within a changing environment supporting very senior managers. 

Main duties of the job

  • To be the ‘right hand’ person to the CEO, understanding and assisting with managing and prioritising workload, ensuring sufficient capacity to allow the CEO to focus on delivery of the Board’s vision and strategy, managing risk and building strong relationships for the Trust internally and externally
  • To operate within a changing environment with a high degree of ambiguity. To use initiative to recognise the complexity and sensitivity of a wide range of different types of problems, and to be able to work through a logical process for resolving them
  • Be the first point of contact for both internal and external stakeholders, partners and colleagues wishing to engage with the CEO. Maintain strict confidentiality, ensuring tact and sensitivity
  • Co-ordinate the work of the CEO and, where appropriate, connecting to that of the Trust Chair and members of the Executive leadership team
  • To ensure that the CEO is kept appropriately briefed with regards to changing/ conflicting priorities and emerging issues that require attention
  • Work closely with the CEO’s Executive Assistant to ensure that their diary is aligned to current priorities and that there is high quality and comprehensive briefing support, developing briefing packs and presentations as required
  • Support the CEO with the production of reports and action plans
  • Provide leadership and line management to the Executive Assistant team

Working for our organisation

Rated GOOD overall with outstanding care by the CQC.  A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care. 

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

Please see full job description attached.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      

Person specification

Experience, knowledge and skills

Essential criteria
  • • Educated to Masters Level or equivalent in a relevant discipline/ leadership or management qualification or proven equivalent knowledge and experience.
  • • Significant exposure to, and experience of, dealing with very senior management
  • • Experience of writing high level papers and presentations that communicate complex and difficult issues in a simple and understandable manner
  • • Strong interpersonal skills, with the ability to build the right relationships internally (both with the senior management team and individual team members) and with stakeholders
Desirable criteria
  • • Experience of working within the NHS or wider public sector

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Leonora May
Job title
Company Secretary
Email address
[email protected]
Telephone number
07889209901
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