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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
354-AE-21224
Employer
Sussex Partnership NHS Foundation Trust
Employer type
NHS
Site
DOP - Eastbourne. Coombe Valley hospital in 2026
Town
Eastbourne
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
26/11/2025 23:59

Employer heading

Sussex Partnership NHS Foundation Trust logo

Ward Administrator

NHS AfC: Band 3

Come and join us

We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.

At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.

We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.

We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.

Job overview

We are building a new hospital in Bexhill to replace our inpatient services at the Department of Psychiatry. This means that, if you are successful in your application, you will be asked to transfer to the new facilities when it opens in 2026.  The temporary base until the new Hospital opens, will be Dept of Psychiatry, Eastbourne DGH, Kings Drive, Eastbourne, East Sussex BN21 2UD

This is an exciting opportunity to join a Sussex Partnership Foundation Trust Admin Team.  We are looking for an enthusiastic motivated person with excellent communication and organisational skills to currently work on Heathfield Ward at the Department of Psychiatry, Eastbourne District General Hospital.  This is an 18-bedded all-female integrated functional acute mental health ward providing care for predominantly older aged adults.

The successful candidate must have a good standard of secondary education, strong admin organisational skills, have a good working knowledge of Microsoft Excel, Word and Outlook, and had experience of dealing with cash along with a good understanding of confidentiality. 

Working hours are Monday to Friday 08.00 - 16.00 - 37 ½ hours per week

Main duties of the job

In addition to regular admin duties, this role will be crucial in delivering very high standards of record-keeping by carrying out weekly Carenotes audits (sometimes twice weekly), weekly Mental Health Act Audits and monthly NEWS audits (National Early Warning Score) regarding physical care.  This will ensure the ward meets CQC standards.  The post will also offer admin support to the ECT Clinic, main Reception and cover for the Welfare/Cash Office which provides Finance/Welfare assistance to staff, patients, and relatives, controlling, recording and receipting patients' property.

The successful applicant must be self-motivated, adaptable and able to work on your own initiative as well as part of a multidisciplinary team. Effective communication skills and a commitment to caring must be demonstrated. You will require

      • Excellent interpersonal skills
      • Knowledge of software programmes / IT systems
      • Good organisational and time-management skills

 In return we can offer:

      • Comprehensive induction package
      • Supportive working environment
      • Excellent educational / training opportunities

Working for our organisation

The Trust provides mental health and learning disability care for all ages across Sussex and for children and young people in Hampshire.

As a Mental Health Trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.

Your benefits:

 

·         Access to a host of discount schemes including Blue Light Card

·         Generous holiday entitlement (starting at 27 days plus Bank Holidays)

·         Excellent NHS Pension

·         Discounted Gym Memberships

·         A position within a Trust rated as 'Outstanding' for caring and 'Good' overall by the CQC

·         Access to full psychological support via our internal wellbeing team

·         Excellent supervision programmes, with ongoing opportunities for training and development.

 

In return for your skills and expertise we can offer you continued training and development, variety and a rewarding challenge and the opportunity to work within a friendly and supportive team

Detailed job description and main responsibilities

You must be able to provide a comprehensive range of admin support to the nursing team.  Liaising with other Departments and services and to respond effectively to enquires from the general public, service users, referrers and other agencies whilst maintaining excellent communication and relationship skills. 

Person Specification

Qualifications/Knowledge

·         NVQ 3 or equivalent

·         Good standard of secondary education GCSE at grade C or above

·         Proven experience of a range of secretarial procedures

 See attached Job Description and Person Specification for full details

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent qualifications
  • Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of administrative procedures
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of developing, managing and maintaining office information systems
  • Experience of working as part of a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Hart
Job title
Admin Team Leader
Email address
[email protected]
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