Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-CS-21800
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Lansdowne
- Town
- Hailsham
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 25/02/2026 23:59
Employer heading
Team Secretary
NHS AfC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
Are you looking for a new challenge? If yes, then read on.
An opportunity has arisen in our Lansdowne Team, who are looking for an experienced Team Secretary. The role will play a key part in the administrative support to the wider clinical team, and you will need to be flexible, proactive, calm under pressure and a team player.
Main duties of the job
You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as to demonstrate the ability to work as a team member.
The post holder is responsible for carrying out general secretarial duties; work within set routines and processes, policies and procedures to provide a comprehensive high quality service to the service, and able to deal efficiently and courteously with patients and staff enquiries. Relevant experience working as a secretary is essential.
Essential skills required for the post include – the ability to prioritise tasks, effective time management skills; excellent IT and secretarial skills; good communication, interpersonal and organisational skills.
Working for our organisation
What we offer
-
27 days’ leave plus bank holidays (rising to 29 after five and 33 after 10 years’ service)
-
Enhanced pay when you work unsocial hours
-
Support towards the Continuous Professional Development certificate
-
Generous NHS pension
-
Great maternity, paternity and adoption support
-
Childcare vouchers
-
Wide range of LGBT+ initiatives
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Health service discounts and many online benefits
-
Health and wellbeing opportunities
-
Cycle to Work Scheme and discounts on public transport
Detailed job description and main responsibilities
The roles supports the clinical team with administrative and secretarial duties, including:
- Typing and sending clinic letters
- Using our Electronic Patient Record system
- Working from a shared inbox
- Booking appointments and diary management
- Telephone calls to and from service users, carers, staff
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Desirable criteria
- Understanding of medical terminology
- Proven experience of working as an administrator
- Audio typing
- Experience of generating own correspondence
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jenny Huddleston
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 07471217263
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