Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-CS-21798-1
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Harbour Unit
- Town
- Haywards Heath
- Salary
- £25,760 - £27,476 pa
- Salary period
- Yearly
- Closing
- 22/10/2026 08:00
Employer heading
Team Secretary
NHS AfC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn’t based on your real experience.
Our recruitment process is designed to get to know you, and we’ll explore your examples further at interview, so it’s important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
Team Secretary - Band 3 – NHS Sussex Partnership Trust
An opportunity has arisen for an adaptable individual to join our service as a Team Secretary within the COAST Team in Haywards Heath.
As a successful candidate you will have to provide efficient and pro-active secretarial/admin support to the clinical team.
Main duties of the job
You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as to demonstrate the ability to work as a team member.
The post holder is responsible for carrying out general administrative duties; work within set routines and processes, policies and procedures to provide a comprehensive high quality service to the service, and able to deal efficiently and courteously with patients and staff enquiries. Relevant experience working within an administration team is essential.
Essential skills required for the post include – the ability to prioritise tasks, effective time management skills; excellent IT and secretarial skills; good communication, interpersonal and organizational skills.
Working for our organisation
Sussex Partnership Trust has an extensive training and development program and you will be supported to use this to develop your potential.
Detailed job description and main responsibilities
Job Summary: The team secretary is a vital role within our team, responsible for providing comprehensive administrative support to ensure the efficient operation of our service. The post holder will work within established routines and processes, policies, and procedures to deliver high-quality service to the unit, handling patient and staff inquiries efficiently and courteously.
Key Responsibilities:
- General Administrative Duties: Perform a variety of administrative tasks, including managing schedules, preparing reports, and maintaining accurate records.
- Communication: Exhibit excellent communication and interpersonal skills to interact effectively with patients, staff, and external stakeholders.
- Prioritisation and Adaptability: Prioritise tasks and adapt to constant demands on the workload, ensuring timely completion of duties.
- Team Collaboration: Demonstrate the ability to work collaboratively as a team member, supporting colleagues and contributing to a positive work environment.
- Patient and Staff Enquiries: Address patient and staff inquiries efficiently and courteously, providing accurate information and assistance.
- Compliance: Ensure all administrative processes comply with healthcare regulations and standards.
Qualifications and Experience:
- Relevant experience working within an administration team is essential.
- Strong organisational skills and attention to detail.
- Proficiency in using office software and tools.
- Ability to manage multiple tasks and meet deadlines.
- Excellent problem-solving skills and the ability to work independently.
Personal Attributes:
- Professional and approachable.
- High level of integrity and confidentiality.
- Strong commitment to providing high-quality service.
Person specification
Qualifications
Essential criteria
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Desirable criteria
- NVQ 3 or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Fabio Caggi
- Job title
- Service Manager
- Email address
- [email protected]
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