Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday 9-5pm)
- Job ref
- 354-CS-21697
- Employer
- Sussex Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- New Park House
- Town
- Horsham
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 29/06/2025 23:59
Employer heading
Team Administrator
NHS AfC: Band 3
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
Are you an experienced administrator with excellent administration and communication skills along with excellent customer service?
We have an exciting opportunity for a full time Administrator to join the friendly administration team within the very busy West Sussex CAMHS Neurodevelopmental Team based in New Park House in Horsham.
Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.
The West Sussex CAMHS Neurodevelopmental Team consists of clinical staff across West Sussex that have expertise in assessing and working with children/young people with Autism Spectrum Condition (ASC) and ADHD.
This position will be based in New Park House in Horsham with free parking, close to the railway station and easily accessible by road.
Main duties of the job
We are looking for a full-time Administrator to join our busy West Sussex CAMHS Neurodevelopmental team (NDP) based in New Park House, Horsham. This is an interesting and varied position that would suit an experienced administrator who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.
You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.
This is a busy position and the successful candidate will provide excellent administration and secretarial support to our clinical team.
Working for our organisation
We are a busy, friendly and caring administration team, based at New Park House in Horsham. We provide secretarial and administrative support to a variety of clinical staff across West Sussex. The administration team consists of Administrator/Secretaries and senior administrative staff.
As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.
As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:
- Generous holiday entitlement, starting at 27 days + bank holidays per annum.
- Car parking
- NHS pension.
- Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).
- Access to numerous wellbeing and support programmes.
- Excellent supervision programmes, with ongoing opportunities for training and development.
- The opportunity to grow professionally in the Trust.
Detailed job description and main responsibilities
This role is to provide a comprehensive range of administrative services to the clinical team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.
Tasks include, uploading referrals, taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; minute taking, working alongside and providing admin support to the clinical team.
A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of Carenotes would be an advantage, but full training will be given.
Please see the attached Job Description.
Person specification
Qualifications
Essential criteria
- NVQ2 or equivalent / good standard of secondary of secondary education; GCSE at Grade C or above
Knowledge/Experience
Essential criteria
- Previous experience of working in an administrative environment using computerised data systems
- Understanding of Data Protection Act
- Experience of working in a customer service environment
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Holly Smith
- Job title
- NDP Admin Lead
- Email address
- [email protected]
- Telephone number
- 0300 304 0229
List jobs with Sussex Partnership NHS FoundationTrust in Administrative Services or all sectors