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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week (week days 9-5)
Job ref
354-AN-21024-1
Employer
Sussex Partnership NHS Foundation Trust
Employer type
NHS
Site
New Park House
Town
Horsham
Salary
£25,760 - £27,476 pro rata
Salary period
Yearly
Closing
27/08/2026 08:00

Employer heading

Sussex Partnership NHS Foundation Trust logo

Team Secretary

NHS AfC: Band 3

Come and join us

We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.

At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.

We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn’t based on your real experience.

Our recruitment process is designed to get to know you, and we’ll explore your examples further at interview, so it’s important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page.

We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.

Job overview

An exciting opportunity has arisen for a kind, caring and compassionate admin professional to work as a Team Secretary for the Horsham Neighbourhood Mental Health Team, Specialist Adults at their New Park House Site in Horsham This is a permanent, part time position for 30 hours per week.

You will require excellent administrative/secretarial skills, a good knowledge of Word and Outlook, and experience of working with the public. In return for your skills and expertise, we can offer you a variety of rewarding challenges, training and development and the opportunity to work within a very friendly and supportive team.

You may be required to help on our reception to cover annual leave; you will need to enjoy acting as the first point of contact to our service, be welcoming, caring and kind. You will need excellent communication skills as well as a commitment to caring for people in the local community. 

Main duties of the job

  • Completion of clinic letters and other correspondence with high levels of accuracy and within a timely manner, working within a secretarial typing pool.
  • Scheduling appointments and diary management.
  • Telephone and email communications.
  • Scanning & Uploading documents.
  • Ordering Office Stationery via Oracle.
  • To participate in the Trust’s supervision and appraisal system.
  • Reception - to help cover when needed - to welcome visitors, answer telephone enquiries, taking prescription requests, handling incoming and outgoing post.

Working for our organisation

We are a busy, friendly and caring administration team, based at Horsham NMHT. We provide secretarial and administrative support to a variety of clinical staff. The administration team consists of telephonists, receptionists, secretaries and senior administrative staff.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:

·       Generous holiday entitlement, starting at 27 days + bank holidays per annum pro rata.

·       NHS pension.

·       Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).

·       Access to numerous wellbeing and support programmes.

·       Excellent supervision programmes, with ongoing opportunities for training and development.

·       The opportunity to grow professionally in the Trust.

Detailed job description and main responsibilities

You must be able to work as part of a multidisciplinary team. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.

You will require:

. Previous administrative/secretarial experience
. Knowledge of software programmes/IT systems
. Experience of working with the public

In return we can offer:

. Comprehensive induction package
. Supportive working environment
. Excellent educational/training opportunities

 

For further information please contact Sarah Hartley Admin Team Lead on 03003042878

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent
  • RSA 3 or equivalent experience and evidence of further practical experience or equivalent
  • Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of secretarial procedures
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of maintaining office systems
  • Experience of working as part of a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Hartley
Job title
Admin Team Lead
Email address
[email protected]
Telephone number
0300 304 2878
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