Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: One full time and One part time position
- Hours
- Full time
- Part time
- Job ref
- 354-AC-21220
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Chanctonbury Building, Swandean
- Town
- Worthing
- Salary
- £24,937 - £26,598 per annum / pro rata for part time
- Salary period
- Yearly
- Closing
- 27/11/2025 23:59
Employer heading
Team Secretary
NHS AfC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
An excellent opportunity has arisen within the Neighbourhood Mental Health Teams for Adur, Arun and Worthing. We are looking for an experienced Secretary to join us in supporting our clinical teams working with adults experiencing mental health difficulties in the community.
Based at our Swandean site in Worthing you will work as part of a multi-disciplinary team providing a full secretarial service including:
Providing a comprehensive, high quality secretarial service to doctors and clinicians.
Organising client appointments, updating calendars, booking interpreters as necessary.
Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.
Providing reception cover for visitors at our other team bases as required.
This is an opportunity to work in within a supportive team with varied workload. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.
Main duties of the job
You must be able to work as part of a multidisciplinary team. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.
You will e required to:
· Provide a comprehensive, high quality secretarial service to doctors and clinicians.
· Organise client appointments, updating calendars, booking interpreters as required
· Deal sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.
· Provide reception cover for visitors at our team bases as required.
Working for our organisation
We are a large NHS Mental Health Trust in South East England. We’re looking for people to help us provide high quality services for the patients, carers and local communities we serve.
We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.
Detailed job description and main responsibilities
· To provide comprehensive and efficient secretarial support to the team; this will include
handling all aspects of correspondence, including processing referrals and dealing with
telephone enquiries.
· Liaise with other directorates and staff at all levels, both internally and externally.
· Ensure that all documents and correspondence are filed correctly.
· To produce from audio and handwritten notes, word processed letters and reports to a
high standard of presentation and accuracy using appropriate Trust templates, in line with
Trust guidelines. Some letters and reports may contain very distressing content.
· To be responsible for initiating and sending out, without reference, routine correspondence
and a variety of self-help information.
· To be responsible for managing the diaries of the team and prioritising competing needs
· To be responsible for preparation of non-routine papers.
· Organise and facilitate relevant meetings, preparing the agenda, taking minutes.
· To open and process incoming and outgoing mail for the team.
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Teresa WIlliams or Kathy Danks
- Job title
- Team Administrator
- Email address
- [email protected]
- Telephone number
- 0300 304 0055
List jobs with Sussex Partnership NHS Foundation Trust in Administrative Services or all sectors