Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-AB-21016
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- NHS 111 Option Mental Health Office opposite Selden Centre, Swandean Hospital
- Town
- Worthing
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 03/02/2026 23:59
Employer heading
Team Administration Co-ordinator
NHS AfC: Band 4
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
We have an exciting opportunity for an administrator to the NHS111 Option Mental health Team
This is an excellent opportunity to support the team in delivering work related to direct patient care.
You will be proactive, detail-oriented, and able to work both independently and as part of a team.
Main duties of the job
You will provide effective secretarial support including diary management, phone calls and typing correspondence, producing documents to a good standard and using Trust templates
You will arrange; prepare the agendas and take minutes of team meetings and other meetings as directed.
You will provide support to the management team by supporting planning, agenda setting and minute taking.
You will lead on the administration process for the recruitment of bank staff
You will provide a comprehensive and professional secretarial support to the team and operate and update computerised database systems.
You will provide reports and records as required.
Working for our organisation
About our service:
Call NHS 111 and select the mental health option to be connected to a 24/7 mental health crisis line. The service is also known locally as the Sussex Mental Healthline.
A mental health crisis is when someone feels at 'breaking point'. It can disrupt usual thought patterns, mood, daily activities and feelings. People in crisis will usually need support quickly.
The service is free and available to everyone who is concerned about their own mental health or that of a relative, friend or someone they care for. The service also supports children and young people.
NHS 111 'select mental health option' is one of a range of services available in Sussex to support people with their mental health.
Detailed job description and main responsibilities
To maintain an overview of the administration function and workflow within the team discussing any areas of concern with the manager.
To work independently, prioritise and organise own work load taking into consideration the competing demands of the team and ensuring that administrative work is carried out within timescales set down.
To ensure administrative work is carried out within timescales set down.
Person specification
Essential
Essential criteria
- NVQ 3 in Business & Administration or evidence of equivalent practical experience
- RSA 3 or equivalent experience and evidence of further practical experience
- Good standard of secondary education; GCSE at Grade C or above
- Significant experience of a range of secretarial procedures
- Significant experience of working as an administrator or secretary
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining detailed database and spreadsheet information
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lynda Mullins
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07388 227959
- Additional information
Please contact me for an informal discussion.
The role is fully office based at Swandean hospital
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