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Job summary

Main area
Administration
Grade
NHS AFC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Flexible working - 4 days per week 09:00-17:00 required on site at Portland House)
Job ref
354-CO-22021-1
Employer
Sussex Partnership NHS Foundation Trust
Employer type
NHS
Site
Trust HQ Portland House
Town
Worthing
Salary
£32,073 - £39,043 per annum
Salary period
Yearly
Closing
29/11/2026 08:00

Employer heading

Sussex Partnership NHS Foundation Trust logo

Business Administrator

NHS AFC: Band 5

Come and join us

We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.

At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.

We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn’t based on your real experience.

Our recruitment process is designed to get to know you, and we’ll explore your examples further at interview, so it’s important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page.

We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.

Job overview

We are seeking a highly organised, proactive individual to join the Office of the Chief Executive, providing professional administrative and business support at executive level.

You will support the Chief Executive, working closely with the Senior Business Manager and Executive Support Team. Using your initiative and judgement, you will manage competing priorities, coordinate executive business and build relationships across the Trust, maintaining accuracy, confidentiality and high customer service standards.

We are looking for an experienced Business Administrator with strong organisational, analytical and communication skills, able to work independently, exercise discretion and make decisions within delegated authority. Duties include complex diary management; coordinating meetings, agendas and papers; minute taking and action tracking; managing the shared mailbox; and ensuring correspondence and complaints are handled appropriately and on time. You will coordinate information, identify priorities and risks, and follow up commitments to support executive decision-making.

If you are adaptable, confident under pressure and committed to high-quality service, we would like to hear from you.

The role requires office attendance four days out of five, Monday to Friday, 09:00–17:00.

Please email one document containing your CV and supporting statement to [email protected]. Only applicants submitting both in one document will be considered for shortlisting.

Main duties of the job

You will provide comprehensive administrative support to the Chief Executive Officer and Senior Business Manager, ensuring the effective coordination of executive business.

The main duties will be:

  • Acting as a central point of contact using the shared mailbox for correspondence and complaints, acknowledging and escalating urgent matters appropriately
  • Complex diary management, prioritising commitments and facilitating delivery
  • Meeting administration, including agendas, paper distribution, minute taking and action tracking
  • Supporting Committees and deputising for the Senior Business Manager to the Chief Executive Officer when required
  • Producing accurate documents and performance information to Trust standards and required deadlines
  • Building effective relationships across the Trust to support executive priorities and performance management
  • Financial administration, including raising requisitions using the Trust purchasing system
  • Meeting and greeting visitors, providing a professional and welcoming environment

Working for our organisation

Sussex Partnership NHS Foundation Trust (SPFT) provides mental health, learning disabilities and neurodevelopmental services to people living in the South East of England. We are proud to provide care and services for children, young people, adults of working age and older at our Trust.

Thank you for showing an interest in joining us at SPFT. The role will offer you the opportunity to develop new skills, experience and understanding of the corporate services we deliver to drive innovation, improve patient outcomes and support the people we serve in our communities.  Our Trust Values are integral in driving quality improvement for our patients. 

We foster a supportive, warm and friendly atmosphere where staff welling is paramount. We support staff development and offer opportunities to work flexibly, with four on-site days per week being mandatory. 

Detailed job description and main responsibilities

The Business Administrator will be responsible for the provision of an efficient, effective and professional administrative service to support the Office of the Chief Executive and Chief Executive Officer.

Please refer to the attached Job Description and Person Specification for further details of the role.

Person specification

Qualifications

Essential criteria
  • Relevant degree level qualification or equivalent management/senior administration experience or diploma level plus equivalent experience
  • Evidence of continuous personal and professional development

Knowledge/Experience

Essential criteria
  • Knowledge of current NHS performance agenda
  • Knowledge of business case procedures
  • Experience and evidence of analysing, interpreting and presenting information
  • Experience of managing or maintaining data management systems

Skills

Essential criteria
  • Advanced skills in MS Microsoft; Excel, Word and PowerPoint
  • Evidence of skills and knowledge in performance information processes and quantitative and qualitative analysis
  • Numerate and good analytical skills requiring a high degree of concentration
  • Excellent range of communication skills and good interpersonal skills
  • Able to engage with people at all levels
  • Excellent organisational and planning skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Application numbers

Due to high numbers of applications this vacancy may close before the advertised closing date. We will not be able to accept late applications to this post.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Berry
Job title
Senior Business Manager to Chief Executive
Email address
[email protected]
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