Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (part time hours available)
- Job ref
- 354-AC-21342-1
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Swandean
- Town
- Worthing
- Salary
- £25,760 - £27,476 Per annum / pro rata for part time
- Salary period
- Yearly
- Closing
- 29/11/2026 23:59
Employer heading
Team Secretary
NHS AfC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn’t based on your real experience.
Our recruitment process is designed to get to know you, and we’ll explore your examples further at interview, so it’s important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
An excellent opportunity has arisen within the Neighbourhood Mental Health Team across Adur, Arun and Worthing
We are looking for a well-organised, efficient administrator to be an effective member of the team. The role includes audio typing of medical correspondence and other general administration tasks as well as occasional reception duties.
It is a busy role with a varied workload and therefore we are seeking an individual who is able to work independently and is enthusiastic, flexible and creative in their approach. Preferably you will have experience in a medical setting or have administration experience elsewhere. You will have RSA II or relevant experience that you can demonstrate in audio/copy typing, have good communication skills and be able to organise your workload and time effectively.
The successful candidate must be proficient in the use of Microsoft Office including Outlook, Word and Excel.
Main duties of the job
Main Duties:
Based at our Swandean site in Worthing you will work as part of a multi-disciplinary team providing a full secretarial service including:
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Providing a comprehensive, high quality secretarial service to doctors and clinicians.
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Organising client appointments, updating calendars, booking interpreters as necessary.
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Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.
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Providing reception cover for visitors at our other team bases as required.
Working for our organisation
Working for our organisation:
The Neighbourhood Mental Health Team, Adur Arun & Worthing provides a Monday to Friday, 9am to 5pm service for people experiencing mental health difficulties in the community in partnership with a wide range of health services.
The successful candidate will be joining a team of 15 administration colleagues who are committed to delivering an effective administration service.
Detailed job description and main responsibilities
The position is for a Band 3 Secretary. The secretary will provide administrative support to the clinical team of the Neighbourhood Mental Health Services across Adur, Arun and Worthing to include:
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Providing a comprehensive, high quality secretarial service to doctors and clinicians.
-
Organising client appointments, updating calendars, booking interpreters as necessary.
-
Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.
-
Providing reception cover for visitors at our other team bases as required.
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Garrett
- Job title
- Admin Team Leader
- Email address
- [email protected]
- Telephone number
- 07920 251396
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