Job summary
- Main area
- IT
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-CO-21669-1
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Northdown
- Town
- Worthing
- Salary
- £28,392 - £31,157 pa
- Salary period
- Yearly
- Closing
- 29/07/2026 23:59
Employer heading
IT Technician
NHS AfC: Band 4
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn’t based on your real experience.
Our recruitment process is designed to get to know you, and we’ll explore your examples further at interview, so it’s important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
We are recruiting for a Band 4 IT Technician role. This role will be based across Sussex covering various sites throughout the area.
We are about to embark on two exciting Digital projects within the Trust and are looking for someone to join our team to deliver our Core Services and support us with M365, NHS Mail and a new EPR (Electronic Patient Record), we will also be shortly moving from a local shared drive to Sharepoint, so any experience with this platform would be useful.
We would love to hear from you if you are passionate about making a difference, enjoy a challenge, and would like to use your knowledge, skills and experience to improve what we do and ultimately the service we provide to our service users and carers.
We are not able to offer visa sponsorship for this role.
A full clean driving licence is essential to the role, you must also have access to your own vehicle with business insurance.
Main duties of the job
Main responsibilities would include but not limited to resolving software and hardware issues and configuring of new and existing mobile phones, laptops and tablet devices and assisting trust staff in the use of M365.
The trust primarily uses Windows 10 and M365 currently but we are currently upgrading to Windows 11, we will also be migrating to Azure over the next 18 months . Ideally we would be looking for someone who has previous NHS IT, Microsoft 365 or local government experience.
Working for our organisation
Sussex Partnership provides mental health and learning disability care for all age groups across Sussex.
This post is a senior role within the digital directorate at SPFT, The team are a diverse, welcoming and friendly team full of passion, enthusiasm and experience.
We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.
Key survey results:
- 70% highlighting flexible working as a key point for satisfaction at work
- 79% reporting feeling able to make suggestions to improve the work in their team
- 77% identifying opportunities to show initiative in their roles
The Digital Team is a welcoming, friendly Team, based over many sites.
We are made up of four Portfolio's - Clinical Systems, Patient Facing, Business Intelligence and Support Services along with a Technical Delivery Unit and a Project Management Office.
We have an 'Entertainment and Activities' (EAT), Team that organise social events, both face to face and virtual.
Detailed job description and main responsibilities
Experience with Windows 11, Microsoft 365, Audio/Visual Equipment, Dell, Lenovo, Android Mobiles and Apple devices would be beneficial but full training will be provided.
You will be required to travel to various sites across the trust so access to your own transport is essential.
Person specification
Qualifications
Essential criteria
- Educated to a good basic standard
Knowledge
Essential criteria
- Practical IT Experience of hardware, software and peripherals
- Experience in an IT role
Desirable criteria
- Good working knowledge of AD
- Experienced with MS Office
Skills
Essential criteria
- Communication/Relationship
- Planning and Organisational Skills
Documents to download
Further details / informal visits contact
- Name
- Adam Quick
- Job title
- Technology Support Team Leader
- Email address
- [email protected]
- Telephone number
- 0300 304 2149
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