Job summary
- Main area
- IT
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 372-THIS1392-A
- Employer
- Calderdale and Huddersfield NHS Foundation Trust
- Employer type
- NHS
- Site
- Hybrid (Home and Trust sites)
- Town
- Elland
- Salary
- £31,049 - £37,796 per annum, pro rata
- Salary period
- Yearly
- Closing
- 05/02/2026 23:59
- Interview date
- 24/02/2026
Employer heading
EPR Order Comms Analyst
NHS AfC: Band 5
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/
Job overview
This role is in the Shared EPR Team, part of The Health Informatics Service hosted by CHFT. This job is also being advertised at BTHFT and AFT.
The analyst role is an opportunity to join an established team and progress a career in healthcare systems development and change management.
We welcome applications from individuals in other NHS organisations and from the private sector, please review the essential experience defined in the job description. It is important that our team continues to have a mix of clinical, administrative and technical experts and we can support you in developing skills in this fast growing and increasingly critical hospital system.
Main duties of the job
Participate in appropriate business change activities for their specified workstream; this may involve workshops or other interactive events/processes involving affected staff groups, and produce appropriate outputs such as:
• Current state maps
• process identification
• process analysis
• process redesign (including optimisation or workaround alternatives)
• future state maps
• standard operating procedures
• system designs
Working for our organisation
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
Detailed job description and main responsibilities
The EPR Order Comms Analyst role will add capacity to support the increased work expected in the Order Comms workstream.
· It would help if users have experience or knowledge of order comms processes existing in a hospital environment today.
Person specification
Experience
Essential criteria
- A good level of IT literacy with Microsoft Office Package experience
- Specialist experience of change & in the improvement of business processes
Desirable criteria
- Experience of design and configuration of a clinical system or patient administration system
- Experience of process mapping and current state analysis
- Extensive (3+years) experience within the clinical area/department
Skills
Essential criteria
- Keyboard skills
- Excellent interpersonal skills
- Ability to deliver effective training to staff members within the trust and partner organisations.
- Organisational skills and the ability to prioritise and manage own workload
- Innovative & forward thinking
- Excellent Organisational skills
- Excellent communication, interpersonal and negotiation skills with staff at all levels
- Ability to communicate verbally and in writing in a clear, concise and effective manner
- Ability to manage a diverse workload and to meet set deadlines
- Committed to accomplishing challenging objectives
- Ability to identify potential problems/issues and apply effective problem-solving methodologies.
Knowledge
Essential criteria
- Specialist knowledge and expertise in a range of work, hospital processes and practices.
Desirable criteria
- Knowledge of clinical information systems and how they are implemented or used in clinical practise
- Understanding of project management or service improvement methodology
Qualifications
Essential criteria
- Degree, clinical qualification or equivalent experience
- English and Maths qualification (GCSE)
Desirable criteria
- Healthcare professional qualification
- Evidence of continuous learning
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michelle Berry
- Job title
- Shared EPR Team - Order Comms Lead
- Email address
- [email protected]
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