Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 18.5 hours per week (To be worked between Monday-Friday, 7.30am-5pm)
- Job ref
- 423-7111996
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Keighley
- Salary
- £24,169 pro rata per annum
- Salary period
- Yearly
- Closing
- 16/05/2025 23:59
Employer heading
Endoscopy Ward Clerk (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
Part time 18.5 hours per week
We are looking for an enthusiastic person to provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.
Main duties of the job
Handle telephone calls and face to face enquiries from relatives, hospital staff and members of the Public.
Use computer skills and other clerical activity to perform the correct procedure for admission, discharge, transfer.
To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust.
Ensure all case notes are kept in good condition in accordance with trust procedures.
Ensuring that notes are kept tidy at all times, and photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.
File investigation results and other documentation in patients’ case notes in accordance with Trust policy.
Record all ward attendances by patients in accordance with strict procedural guidelines laid down by the Trust.
Booking appointments on the hospital patient administration system, as required.
Undertake mandatory training annually.
Attend annual staff development reviews in which training and development needs will be identified and planned.
Ensure regular attendance at team meetings as required.
Daily management of e-mail correspondence.
Maintain stationary levels for ward use.
Collate patient information as per Trust policy.
Record statistical data as required.
Ensure the maintenance of good relationships, communications, and teamwork with all disciplines within the ward/department.
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide
our services. We are a national centre for telemedicine and introduced telehealth to the UK
offender healthcare sector and also provide the service to patients in their care homes.
Community matters to us and we are supported by 400 dedicated volunteers and have
strong links with Bradford University, Craven College and Leeds City College to ensure we
inspire the workforce of the future.
We want to attract staff who embrace our ‘Right Care’ behaviours of compassion, a
commitment to quality of care and working together for patients – we want to make these
part of our DNA
Detailed job description and main responsibilities
For further details and full details of the role please see the attached job description and person specification attached.
Person specification
Qualifications
Essential criteria
- GCSE English and Maths (Pass) or equivalent
- Willingness to undergo any further training and development
Desirable criteria
- ECDL/CLAIT qualifications
- OCR/RSA II Word Processing
Experience
Essential criteria
- Experience of working in an office environment
- Experience in use of computerised systems
Desirable criteria
- Experience of Microsoft Excel and Access.
- Experience in Medical Records
- Experience of working with medical case notes
Knowledge
Essential criteria
- Knowledge of maintaining administration systems
- Experience of working with the Public
- Experience of reception/clerical duties
- Understanding of the need for confidentiality at all times.
- Understanding of the NHS constitution
Desirable criteria
- Experience of working for the NHS
- Experience of accessing information from the Intranet/Internet
- Working knowledge of Patient Administration systems (PAS)
- Knowledge of medical terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Samantha Butterfield
- Job title
- Endoscopy Admin Manager
- Email address
- [email protected]
- Telephone number
- 01535 292376
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