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Job summary

Main area
Outpatients
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
423-7149436
Employer
Airedale NHS Foundation Trust
Employer type
NHS
Site
Airedale General Hospital
Town
Keighley
Salary
£24,625 - £25,674 pro rata per annum
Salary period
Yearly
Closing
15/05/2025 23:59

Employer heading

Airedale NHS Foundation Trust logo

Senior Health Care Support Worker (Band 3)

NHS AfC: Band 3

Be part of our future landscape

At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.  

We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.

These are exciting times for Airedale.  We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030.  By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.

 

Job overview

  • To provide care activities under the direction of a registered nurse or registered medical practitioner.
  • To participate in the provision of needs and the implementation of programmes of care seeking advice appropriately, undertaking the agreed on going clinical activities e.g. minor dressings/ assisting with administration of medicines/eye drops, working unsupervised at offsite clinics, patient clinical observations e.g. blood pressure measurement (for which you will have NVQ evidence to prove competence)
  • To demonstrate his/her own skills to new or junior members of staff.
  • To contribute to the ongoing support of patients, relatives and friends. 
  • To undertake Ophthalmology testing such as Visual Acuity, OCTs, Fields

In pursuing these duties the post holder will ensure compliance with the NHS Constitution 

Main duties of the job

  1. Promotes equality and anti-discriminatory practice for all individuals, contributing to the protection of vulnerable individuals from abuse.
  2. Prepare patients for examination by the doctor chaperoning when necessary. Assist patients with basic care needs e.g. toileting, dressings, weighing etc.
  3. Setting up of clinical areas by providing the correct equipment for each speciality, promoting, monitoring and maintain health, safety and security in the workplace.
  4. Routine administrative/clerical tasks either manually or by telephone/computer.
  5. Provide good communication with all disciplines within Outpatient departments, paying particular attention to patients and relatives. Ensuring they are treated with respect and dignity at all times.
  6. Have due regard for patient’s safety and property. Maintain a working knowledge of emergency procedures e.g. cardiac arrest, fire and attend annual mandatory training. Be aware of and ensure security policies are adhered to at the individual peripheral sites. Have awareness of issues related to infection control.
  7. To maintain the smooth running of clinics off site without the direct supervision of a Registered Nurse, be aware of own limitations and recognize the necessity of reporting incidents directly to Sister.
  8. Prepare for and undertake agreed clinical activities with clients.
  9. To undertake Ophthalmology testing such as Visual Acuity, OCTs, Fields

Working for our organisation

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.


We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Detailed job description and main responsibilities

For further information and full details of the job role please see the attached job description and person specification.

Person specification

Experience

Essential criteria
  • Previous experience in health care setting as HCSW
Desirable criteria
  • Previous experience working in Outpatients Department

Qualifications

Essential criteria
  • NVQ Level 3 in Direct Care and demonstrate commitment to complete further relevant NVQ units.
  • Able to undertake ophthalmology skills - Visual Fields, OCT's, Visual Acuity

Skills

Essential criteria
  • Demonstrate ability to communicate effectively within a multidisciplinary team.
  • Demonstrate ability to work effectively as a member of the OPD team aware of own limitations
Desirable criteria
  • Ability to perform venipuncture

Knowledge

Essential criteria
  • Demonstrate awareness of current issues in nursing policies/procedures and health and safety in relation to OPD.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardDisability Confident - two yearsNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleInvestors in PeopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire King
Job title
Sister
Email address
[email protected]
Telephone number
01535 292604
Additional information

Juniors Sisters, Michelle Sellars and Hannah Moulton, are available on the contact details above, to take any enquiries. 

 

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