Detailed job description and main responsibilities

• You will be expected to take accurate messages, responding appropriately and passing information on in the appropriate manner.
• You will be expected to read and record in the patient notes the patient’s height, weight, body mass index and blood pressure.
• You will carry out tasks relating to out-patient appointments as instructed by the Consultant or the Team Coordinator.
• You will be expected to support the Consultant in completing prescriptions for sign off.
• You will be present in medical opinions with the Consultant when requested, and to take notes when required.
• You will have awareness of secretarial/administrative policies, procedures and systems within own area.
• You will be aware of timescales and levels of urgency.
• You will participate in making appointments, arranging review meetings as required.
• You will participate in the monitoring of the electronic/paper medical and clinical records of the patient and alert the Admin Team Coordinator  to missing data, (Mental Health Minimum Data Set) working closely with the Team Administrator ensuring that all systems and processes are in place with regard to medical records in accordance with Trust policy.
• Participate in the maintenance of effective office systems.
• You will be involved in arranging appointments and booking of transport as required.
• To record and input any relevant data as directed by the Consultant/Admin Team Coordinator.
• The post holder will be actively involved in maintaining data quality at all times, ensuring accurate information is recorded on the Trust Patient Administration System.
• The post holder will liaise with the Team Coordinator, the Support Service Information Officer, IT Helpdesk and Systems Admin regarding data input, data quality, retrieval and reporting, IT issues or electronic PAS issues.
• You will participate in the Trust’s Personal Development Plan and Performance Review process and be responsible for own personal development, including attendance at relevant training courses.
• You will undertake personal responsibility with regard to attendance at all identified mandatory training as indicated

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected] 
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. 

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. 

To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. 

So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.