Job overview

Collections Lead
37.5 hours per week
£27,074 pro rata

We are seeking a collections lead to join our finance team. The successful candidate will be responsible for the recovery of historic arrears through chasing numerous income providers: local area funders (councils), NHS and Integrated Care Boards, Solicitors, Payment teams, executors and family members of our clients. To identify and implement process improvements, ensuring maximum income is received going forward. Using strong interpersonal skills to build strong working relationships with key stakeholders, taking control of the ledger and providing regular updates in the form of Bad Debt Provision and Debt Reports.

Main duties of the job

Key responsibilities:

•Reconciliation of complex, high volume sales ledger accounts
•Identification of billing errors vs agreed rates
•Identification of receipting and allocation errors
•Clear, concise reporting of true account balance(s)
•Reporting and analysis of unallocated cash
•Reporting and analysis of part-allocated transactions
•Daily matching of bank receipts
•Dealing with any discrepancies or omissions as they arrive
•Efficient & effective query resolution
•Create and maintain strong working relationships with local area funders
•Management of Sales Ledger activity (debts and arrears)
•Month end procedures – Bad debt provision & Accruals
•Financial reporting including regular statistical reports & arrears
•Liaison with other departments to assist with efficient query resolution
•Achieve compliance to satisfy internal audit, our legal obligations and regulatory requirements
•Use provider portals to reconcile local area funding and payments
•Highlight any concerns (non or short payment) to management and wider finance team

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include:

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover