Job summary
- Main area
- Technical Services
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 990-TDD-TEC-EC5864-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Any NHSE Office
- Town
- National
- Salary
- £57,528 - £64,750 per annum (exclusive of London weighting)
- Salary period
- Yearly
- Closing
- 20/10/2026 23:59
Employer heading
Senior Technical Specialist
NHS AfC: Band 8a
Our Organisation
We share the core values set out in the NHS Constitution, which all colleagues are expected to demonstrate.
We support you to work in a way that is best for the NHS, our patients and you and your colleagues. Talk to us about how we might be able to accommodate a flexible working arrangement, whether that’s a job share, part time, hybrid working or another flexible pattern.
As part of our commitment to improving patient safety and maintaining safe and trusted services, all successful candidates will be subject to Baseline Personnel Security Screening (BPSS), which includes a Disclosure and Barring Service (DBS) check. By submitting your application, you are confirming your agreement to these checks being undertaken as part of the recruitment process.
Anyone who has received a voluntary or compulsory redundancy payment from NHS England since the start of the 2026/27 financial year is not eligible to apply.
Job overview
Collaboration Services
We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide NHS Futures – a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions.
Main duties of the job
- Provides technical consultancy and support to define and produce appropriate NHS.net and collaboration tool deliverables.
- Manages the relationship between NHS.net Teams and internal/external Stakeholders.
- Actively contributes to the Technical Roadmap and strategy
- Managing the support for the NHS.net service advising on technical design about the central tenant
- Maintaining individual and team development to support new and upcoming technologies with full understanding of key developments in relevant professional spheres.
- Manages and maintains own professional knowledge and development in their technical specialism and embraces development opportunities to support new technologies, frameworks and services including the move to AI and the Microsoft Roadmap
Working for our organisation
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
Detailed job description and main responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Important: Please be aware there are residency requirements you need to meet:
The role of the Senior Technical Specialist must hold Security Clearance level as a minimum.
To meet National Security Vetting requirements, security clearance require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years.
Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.
Please make sure you meet these requirements before applying for this role.
You don’t need to have security clearance already, however, failure to achieve the requirements for security clearance after offer, will result in the job offer being withdrawn.
For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc or contact [email protected].
Person specification
Knowledge & Experience
Essential criteria
- Demonstrable understanding and knowledge of Microsoft 365 Core technologies.
- Knowledge and experience of the technical governance and utilisation of email and Microsoft 365 products.
- Ability to evaluate and impact assess private and public new features and to share the outcome of findings with key stakeholders of the service.
Skills
Essential criteria
- Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences.
- Proven ability to act as a consultant, bringing specialist experience of M365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.
- Significant and demonstrable experience of successfully implementing a flexible and pragmatic approach to problem solving.
Qualifications
Essential criteria
- Educated to masters degree level or equivalent work experience.
- ITIL Foundation Qualification or equivalent work experience.
Interpersonal Skills
Essential criteria
- Ability to empower individuals to perform their roles and drive the team to be excellent and deliver right first time.
Equality, diversity and inclusion
Essential criteria
- Challenges behaviour that does not align with a collaborative and inclusive environment.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gemma Rogerson
- Job title
- Senior Programme Manager
- Email address
- [email protected]
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