Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 423-6277567
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Steeton
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 23/05/2024 23:59
Employer heading
Team Administrator – Securing the Future Programme (Band 3)
NHS AfC: Band 3
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
We have an exciting opportunity for a team administrator to join us in developing our plans for a new hospital for Airedale. On 25 May 2023, the Government announced that Airedale General Hospital will be rebuilt by 2030, in recognition of the current structural issues facing the existing hospital.
This is a once in a generation opportunity to be involved in a major hospital development and we are seeking an enthusiastic Team Administrator to support the Head of Programme Management Office and other senior managers.
The post holder will be required to provide a high quality, professional, effective and efficient administrative service for the Securing the Future Team with supporting the New Hospital and RAAC Programmes
Main duties of the job
- Provide a comprehensive, high quality administrative support to the Securing the Future programme and team, following all relevant operational policies, procedures and work practices, to ensure timely processing of all business related information.
- To undertake duties to ensure the smooth day to day running of the service. This would require an ability to prioritise ongoing workloads, to work under minimal supervision and use own initiative to ensure successful completion.
- Use Microsoft Office and in-house programmes to effectively manage the diaries of the Programme Management Team which includes making appointments, arranging meetings and monitoring attendees, whilst ensuring the team are aware of diary commitments.
- Provide strong customer service by managing telephone calls, face-to-face, and email queries in a manner that is consistent with Trust policies and procedures, whilst demonstrating effective communication skills and discretion, dealing with issues as they arise. If appropriate, taking accurate written messages and passing more complex queries to relevant staff members where required.
- Using SharePoint and in-house systems to support effective communications, liaising with the communications team and project teams, and managing the team’s AireShare (intranet) page.
- Supporting various workshops.
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.
Detailed job description and main responsibilities
For further information and full details of the job role please see the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- Good general level of education (to GCSE level or equivalent to include Maths and English grade C of above)
- Level 3 Business Admin Qualification or equivalent (or equivalent experience).
Desirable criteria
- RSA/OCR Level 3 in Typing/Word Processing or equivalent
Experience
Essential criteria
- Must be able to demonstrate good IT skills and use of Microsoft applications (including Word, Excel, Outlook, Publisher, Powerpoint)
- Must have experience of working across virtual platforms
- Significant experience of working in an office environment completing administrative duties
- Experience of working with the general public
- Experience of working in NHS setting
Desirable criteria
- Experience of working in hospital or community healthcare settings
- Experience of supervision and training of other staff Use of digital screening tools.
- Experience of leading group sessions
Skills
Essential criteria
- Ability to work as of a part team
- Excellent time management skills including prioritisation and meeting deadlines
- Excellent communication skills
- Excellent customer service skills
- Problem-solving skills
- Ability to work under pressure and delegate tasks appropriately
- Ability to cope with working in a stressful environment, including emotional or aggressive patients and carers
- Ability to concentrate and work intensely in a busy environment
Desirable criteria
- Ability to produce high quality written information including reports, presentations and spreadsheets
Knowledge
Essential criteria
- Good knowledge of office technology
- Able to develop own knowledge and skills
- Knowledge of the NHS constitution
Desirable criteria
- Experience and management of different media platform.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- arige hallug
- Job title
- Head of PMO
- Email address
- [email protected]
- Telephone number
- 00000000000
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