Job summary
- Main area
- Audiology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (across 4 days)
- Job ref
- 423-7321377
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Steeton
- Salary
- £24,465 pro rata per annum
- Salary period
- Yearly
- Closing
- 04/08/2025 23:59
Employer heading

Audiology Assistant Technical Officer (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Please read the attached AI statement prior to submitting any application
Job overview
We are looking for a well motivated, committed and enthusiastic part time individual, to join our friendly and progressive team. We offer diagnostic and rehabilitative services to both Adults and Paediatrics including Newborn Hearing Screening. The role will provide support as part of our busy Admin team and provide basic hearing aid support for patients and their families when required. Training will be provided within the department for use of our Audiology database and basic hearing aid support.
We are committed to providing peer support and career development. We have close links with Leeds and Aston University regarding student placement and training.
Main duties of the job
The post holder will primarily support the Admin function including dealing with patients/carers and their families face to face, on the telephone and via email. This will included managing the patient booking system, dealing with patient referrals and processing appointments. The post holder will also be providing direct patient care, in the form of basic hearing aid support when required. The post holder will work within a range of procedures and pathways in which they have received training in order to become competent.
In pursuing these duties the post holder will ensure compliance with the NHS Constitution
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.
Detailed job description and main responsibilities
For further details and full details of the role please see the attached job description and person specification attached.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Person specification
Skills
Essential criteria
- Excellent IT skills e.g. word processing, email, databases
- Effective verbal, non-verbal and written communication skills including communicating factual information to patients / carers
Desirable criteria
- Basic clinical skills (Hearing Aids)
Qualifications
Essential criteria
- Qualification to NVQ Level 2 or equivalent experience
- GCSE Grade A-C English & Maths or equivalent experience
Desirable criteria
- Evidence of previous learning related to clinical area
Experience
Essential criteria
- Experience of working with the general public
- Experience of organising and prioritising own workload
- Experience of working as part of a team
Desirable criteria
- Experience of working in health or social care settings
- Experience of relevant clinical area e.g. hearing impaired population
Knowledge
Essential criteria
- Knowledge of the NHS Constitution & ‘Understanding the New NHS’
- Knowledge and understanding of general responsibilities related to patient information and record keeping
- Awareness of responsibilities regarding health and safety
Desirable criteria
- Knowledge and understanding of reflective practice and continuing professional development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Andy Smethurst
- Job title
- Audiology Adult Lead
- Email address
- [email protected]
- Telephone number
- 01535 293646
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