Job summary
- Main area
- Ward Clerk
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: 2 post - please see details in the advert
- Hours
- Part time - see advert for working hours
- Job ref
- 423-8170864-A
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale NHS Foundation Trust
- Town
- Steeton
- Salary
- £25,272 pro rata per annum
- Salary period
- Yearly
- Closing
- 02/09/2026 23:59
Employer heading
Endoscopy/ U.I.U. Ward Clerk (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2033. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Please read the attached AI statement prior to submitting any application
Job overview
To provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.
2 part time posts available
Post 1 hours
32.5hrs per week
Monday - Friday 9am-4pm
30 minute lunch
Post 2 hours
24hrs per week
Monday, Tuesday, Thursday - 830am - 3pm
Friday - 1030am-5pm
Wednesday - Day off
30 minute lunch
**Post holders will be required to be flexible to cover annual leave with notice**
Main duties of the job
· Welcome patients & visitors into the clinical area, maintaining a courteous & professional manner at all times.
· Handle telephone calls & face to face enquiries from relatives, hospital staff & members of the Public in a constructive & sympathetic manner referring to the appropriate person where necessary.
· Use computer skills & other clerical activity to perform the correct procedure for admission, discharge, transfer & make arrangements for follow up appointments in the manner laid down by the Trust.
· To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust & maintaining confidentiality.
· Report any errors, duplications or omissions in patient information to the appropriate department & carry out the correct procedure to rectify the problem as per Trust policy.
· Ensure that patients’ medical records are available on the ward, obtaining these where necessary from other departments according to Trust policy. Ensuring notes are traced to the correct location.
· Ensure patient confidentiality/privacy is maintained at all times in accordance with Trust policy.
· Ensure all case notes are kept in good condition in accordance with trust policies, whilst notes are in the care of the ward.
· Carry out daily maintenance of the ward medical notes trolley, ensuring that notes re kept tidy at all times, & photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Detailed job description and main responsibilities
Please see attached jobs description and person specification for further details before completing your application.
Person specification
Knowledge
Essential criteria
- Knowledge of maintaining administration systems
- Experience of working with the public
- Experience of reception/clerical duties
Desirable criteria
- Experience of working for the NHS
- Experience of accessing information from the Intranet/Internet
- Working knowledge of Patient Administration systems (PAS)
- Knowledge of medical terminology
Skills
Essential criteria
- Good oral, verbal and written communication skills
- Ability to manage time effectively and demonstrate good organisational abilities
- Demonstrate a commitment to quality of work, accuracy and presentation
Qualifications
Essential criteria
- GCSE English and Maths or equivalent
Desirable criteria
- ECDL/CLAIT qualifications
- OCR/RSA II Word Processing
Experience
Essential criteria
- Experience of working in an office environment
- Experience in use of computerised systems
Desirable criteria
- Experience of Microsoft Excel and Access
- Experience in Medical Records
- Experience of working with medical case notes
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Samantha Butterfield
- Job title
- Endoscopy Admin Manager
- Email address
- [email protected]
- Telephone number
- Please email.
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