Job summary
Employer heading
Workforce Information Support Officer (Band 3)
Band 3
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
Do you like variety? Do you have good Microsoft Excel skills? Are you looking for a new challenge?
The Workforce Information Team sits within our People Systems and Resourcing Team that comprises of e-rostering/medical rota, recruitment and temporary staffing. We are a friendly, flexible and supportive team and we feel this role is great experience for anyone looking for a career in HR Information or a related field.
This role will be based onsite at Airedale General Hospital.
Main duties of the job
The role will involve daily, weekly and monthly reporting to deadlines, picking up queries in relation to information, and working on updating HR Information systems. The information we work with is highly confidential, and is often reported at a National level, and therefore, excellent attention to detail, and an ability to identify issues with data quality is key to this role. Also essential are strong excel skills and a good understanding of information governance.
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our ‘Right Care’ behaviours of compassion, a commitment to quality of care and working together for patients – we want to make these part of our DNA.
Detailed job description and main responsibilities
JOB SUMMARY/PURPOSE:
Alongside the Workforce Information Analyst this role will provide and develop a quality Workforce Informatics Service to support workforce benchmarking and performance, with responsibility for providing annual, routine and ad hoc workforce information reports. Support the provision, analysis and presentation of complex workforce information.
The post holder will utilise the Electronic Staff Record (ESR) database system working mainly with the ESR Business Intelligence reporting suite that provides detailed intelligence to all levels of the organisation.
Person specification
Qualifications
Essential criteria
- Diploma/NVQ level 3 or equivalent level of knowledge or experience
- Evidence of continual professional and personal development
Desirable criteria
- ECDL
Knowledge
Essential criteria
- Understanding of the NHS Constitution and its implications
- Technical knowledge in business/administrative processes.
- Understanding of the healthcare agenda and how it fits with the Workforce strategy and operational activity.
- Systems knowledge
Desirable criteria
- In-depth knowledge of the ESR system
- Workforce planning models/tools
Skills
Essential criteria
- Excellent interpersonal skills and ability to influence at all levels
- Excellent analytical and problem solving skills
- Ability to cope with multiple tasks and prioritise workloads effectively and meet set deadlines
- Proven organisational and highly defined communication skills
- Highly developed and wide ranging IT Skills e.g. Advanced Excel, data manipulation, producing graphs
- Ability to diagnose problems and propose creative and practical solutions
Desirable criteria
- Report writing skills
Experience
Essential criteria
- Significant experience within a human resources field administrative processes and human resources planning
- Experience of using ESR Business Intelligence
- Experience of working across a large complex organisation
- Experience of communicating both verbally and in writing to Senior Management
- Experience of preparing reports that communicate complex information in an accessible format
Personal Attributes
Essential criteria
- Able to work under pressure to meet deadlines
- Self-motivated and resilient
- Able to work within the Trust Right Care Values & Behaviours framework
- • Confident, professional demeanor
Desirable criteria
- Professional credibility
Documents to download
Further details / informal visits contact
- Name
- Simon Gardiner
- Job title
- ESR System & Workforce Projects Manager
- Email address
- [email protected]
- Telephone number
- 01535 294872
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