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Job summary

Main area
Outreach Practitioner
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
174-OP-060126
Employer
Yorkshire Ambulance Service NHS Trust
Employer type
NHS
Site
Wakefield HQ
Town
Wakefield
Salary
£39,959 - £48,117 per annum/pro rata
Salary period
Yearly
Closing
04/05/2026 23:59

Employer heading

Yorkshire Ambulance Service NHS Trust logo

Outreach Practitioner

NHS AfC: Band 6

Job overview

An exciting opportunity has become available to work within the Outreach team focusing on the needs of complex patients within a care facility and/or their own home.

The work is hybrid but travel between HQ and patient locations or care facilities may be required. 

Main duties of the job

The post holder is an experienced clinician (Nurse, Paramedic, or other Health Care Professional) who is accountable for the identification, coordination and management of complex callers and care facilities within their geographic area, working closely with their local and/or regional multidisciplinary teams.

The post holder will have a key day-to-day advisory and investigative role as a specialist advisor in Care Homes and complex callers.

They will also be responsible for developing and maintaining key relationships with internal and external stakeholders including, acute and primary care providers, community-based teams, NHS 111/OOH providers, mental health, social services and Police.

Working alongside the clinical area teams, clinical pathways team, and external agencies to identify unmet needs and appropriate pathways for these patients.

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
•    Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
•    27 days annual leave, increasing to 33 with service.
•    Contributory Pension.
•    NHS Discounts including shops, restaurants, gyms etc.
•    Car lease and other salary sacrifice schemes (salary dependent)
•    Dedicated employee assistance and counselling service.
•    Opportunities for research participation, career progression and ongoing development.
•    Well respected, committed and supported staff networks for our workforce.        

Detailed job description and main responsibilities

The role will cover West Yorkshire ICB Care facilities.  An interest in the health of our aging population is essential and a commitment to improving the relationship between our health professionals and care home staff to obtain the most appropriate outcome for the patient.

Support and guidance will be provided but the practitioner needs to be comfortable working autonomously and managing their own diary.  

Person specification

Criteria

Essential criteria
  • Registered Health Care professional (Level 1 Registered Nurse, Paramedic, OT, Physio, Social Worker etc.)
  • Significant post registration experience in pre- hospital or community setting
  • Effective engagement and influencing skills, with an ability to negotiate and influence people with tack and discretion, leaving individuals satisfied with outcomes whilst maintaining Trust policies and procedures
  • Competent in Microsoft Office applications including Word, PowerPoint and Teams
Desirable criteria
  • Understanding of wider healthcare community services and the interface with emergency care services

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerThe Learning Awards - Apprenticeship ProgrammeArmed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Anglicas
Job title
Frequent Caller Team Manager
Email address
[email protected]
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