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Job summary

Main area
Outpatients - Community
Grade
Band 2
Contract
Permanent: Band 2 to 3 progression post
Hours
  • Full time
  • Part time
37.5 hours per week (Full and Part Time hours available)
Job ref
249-8154490-2
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
Devizes Hospital
Town
Devizes
Salary
£25,272 - £27,476 per annum pro rata
Salary period
Yearly
Closing
23/10/2026 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Health Care Support Worker (Outpatients) Progression post

Band 2

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations.  They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

Full & Part time hours available.

Main duties of the job

No duties are to be undertaken by the post holder unless they have received the correct training. All duties must be in accordance with the Band 2 skills matrix.

Previous applicants need not apply

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

1.       Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

•       Caring and communication with kindness and compassion

•       Personal Care including catheter care (if required) 

•       Nutrition and Hydration support

•       Pressure Area Care

•       Collect specimens (routine bodily fluids only)

•       Moving and handling

•       Documentation including food & fluid charts and outcome sheets.      Environmental maintenance

•       Performing care in line with risk assessments and care plans

•       Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets

•       Assist with the preparation of medical notes to facilitate the running of clinics. 

•       Escort to other departments (except theatre)

•       Instigate Emergency procedure

•       Completion of accident / incident forms

•       Promote person centred values and provide support for patients wellbeing and fulfilment

Please see job description for further details.

Person specification

Qualifications

Essential criteria
  • GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy
  • QCF or NVQ Level 2 in a health related subject
  • Able to demonstrate literacy and numeracy skills at interview assessment.
Desirable criteria
  • Level 2 QCF Diploma in Clinical Healthcare support or
  • Level 2 NVQ in Healthcare Health & Social Care or
  • Level 2 in Health & Social care (NVQ, QCF, RQF)

Experience

Essential criteria
  • Evidence of ability to work as a member of a team
  • Driver with access to a vehicle
  • Experience of time management and prioritising work.
Desirable criteria
  • Prior experience of providing care in a healthcare or social setting

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Vivian Milson-Hircock
Job title
Sister
Email address
[email protected]
Telephone number
01249 456449
Additional information

Please get in touch to arrange an informal visit and spend some time in our department.

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