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Job summary

Main area
Emergency Department Receptionist
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
Job ref
269-SFT9216
Employer
Salisbury NHS Foundation Trust
Employer type
NHS
Site
Salisbury NHS Foundation Trust
Town
Salisbury
Salary
£24,625 - £25,674 per annum pro rata
Salary period
Yearly
Closing
17/07/2025 23:59

Employer heading

Salisbury NHS Foundation Trust logo

Emergency Department Receptionist

Band 3

 


Job overview

he Emergency department is looking for a receptionist to provide 24/7 full clerical support within the Emergency Department reception area to ensure smooth operation of its service. The shift times are 08:00-1600 then 16:00-22:00 and then overnight which is 22:00-08:00 and this includes all public holidays.

The Emergency Department (ED) currently has over 44,000 new attendances each year.  The department consists of reception area, triage, 15 cubicle Majors area, a Minors area, paediatrics cubicles, 3 bay Resuscitation room and 8 bedded Short Stay Emergency Unit (SSEU) under the ED Management Team.

Main duties of the job

Please see attached Job description and person specification for full details of roles and responsibilities.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service.  We think working here is pretty rewarding.  You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. 

Salisbury is an attractive place to live and work and really gives you the best of everything.  With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible.  Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Detailed job description and main responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person specification

Skills

Essential criteria
  • Team Player
  • Communication
  • Prioritizing and Flexibility

Knowledge

Essential criteria
  • Office procedure
  • Accuracy

Experience

Essential criteria
  • Medical environment
  • Computer literacy
  • Aware of confidentially tact and patience
  • Customer Service Experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardHappy to Talk Flexible WorkingWe Work FlexiblyNational Preceptorship for Nursing Quality Mark 2024People Promise

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Wright
Job title
ED Admin Team Leader
Email address
[email protected]
Telephone number
01722 336262
Additional information

Ext 4171

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