Job summary
- Main area
- Maternity and Neonatal Services
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Rostered working pattern Monday-Sunday including bank holidays, mixture of shift times of 08:00am-16:00pm and 10:00am-18:00pm)
- Job ref
- 269-SFT9921-A
- Employer
- Salisbury NHS Foundation Trust
- Employer type
- NHS
- Site
- Salisbury NHS Foundation Trust
- Town
- Salisbury
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 20/09/2026 23:59
Employer heading
Maternity & Neonatal Ward Clerk/Administrator
Band 2
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job overview
An opportunity has arisen to join our friendly centralised team of administrators to provide a comprehensive administrative and clerical service in support of the multidisciplinary team, in all areas of the Maternity and Neonatal services.
The successful candidate will have good, up-to-date IT skills and experience of using Windows based PC applications while being person-centred in their interactions with patients and staff.
We are looking for a person who is able to work within a team and also enjoys lone working and has experience of working with the general public in an administration role, preferably within a health care environment. They will need to adapt to meet the needs of the working areas which include our Antenatal Clinic reception, Birth Centre reception, Labour Ward, Postnatal Ward, Day Assessment Unit, Neonatal Unit and associated back office functions.
This full time role requires working a mixture of rostered shift times of 08:00am-16:00pm and 10:00am-18:00pm and includes weekend and bank holiday working.
Please note: we are unable to provide sponsorship for this position.
Main duties of the job
Provide clerical support in all areas of the maternity and neonatal services, using a wide range of IT systems, inputting of sensitive patient information and time sensitive data.
We are looking for a person who is able to work within a team and with experience of working with the general public in an administration role, preferably within a health care environment.
Please see attached Job description and person specification for full details of roles and responsibilities.
Working for our organisation
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Detailed job description and main responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person specification
Qualification
Essential criteria
- Typing skills or experience or equivalent IT skills
Desirable criteria
- RSA typing level 2 or above (or equivalent)
Qualification
Essential criteria
- English and Maths Grade C GCSE or above
Desirable criteria
- NVQ / A Levels
Experience
Essential criteria
- Relevant experience of working within the public in a customer/patient facing role and dealing with face-to-face enquiries and/or telephone calls
Desirable criteria
- Reception experience in a healthcare setting
- Evidence of working on your own initiative within established procedures, organising and prioritising own workload
- Experience of dealing with difficult and sensitive situations
- Experience of working within a clerical setting using office procedures for a minimum of two years
Experience
Essential criteria
- Working within an administrative team
Knowledge and Skills
Essential criteria
- Ability to work under pressure, prioritise workload and use own initiative
- Work effectively within a multidisciplinary team
- Good verbal and written communication skills
- Good organisational and time management skills
Desirable criteria
- Knowledge of hospital systems and processes
- Knowledge of reception and admin procedures
Other job-related requirements
Essential criteria
- Understanding of the need for confidentiality in the workplace
- Flexible approach to working
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jess Chandler
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01722336262
- Additional information
01722 336262 ext 5132
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