Job summary
- Main area
- Cancer Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (Monday - Friday)
- Job ref
- 249-7845060-2
- Employer
- Great Western Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Great Western Hospital
- Town
- Swindon
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 20/10/2026 23:59
Employer heading
Patient Navigator
NHS AfC: Band 3
Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.
Job overview
We are looking for a motivated, organised and enthusiastic team player to join an established team.
Training will be provided to support a new starter in this role.
The individual will have an eye for detail ensuring accurate data input in line with National Cancer Waiting Times Guidance, Quality Surveillance and COSD and good communication skills.
This important role is to help support and navigate patients, their families and carers through Cancer pathways ensuring that the service’s prime aim is to be patient-focussed and proactive in seeing that the patient receives the very best cancer pathway experience within the shortest time frame with continual communication and support.
Main duties of the job
The role requires someone with exceptional organisational skills, who can demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as you will be dealing with patients, their
families and carers. The individual will be expected to work independently within the appropriate policies and procedures for the service.
Working for our organisation
We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Detailed job description and main responsibilities
1. Track & chase diagnostic investigations for all patients on specific cancer pathways ensuring these
are booked to meet timed pathway requirements. Ensure results are available for Outpatient
appointments and MDTs.
2. Proactively liaise with patients on cancer pathway to ensure they are aware of diagnostic pathway
expediting investigations whilst meeting their preferences reducing risk of wasted appointments.
3. Liaise with GP practices to retract referrals where patients are not engaging in the cancer pathway
or inappropriately referred.
4. Book post-MDT follow up appointments for certain tumour sites
5. Track & chase surgical/tertiary hospital investigations including PET scans
6. Attend cancer PTL (Patient Tracking List) meetings for relevant tumour sites
Person specification
Education
Essential criteria
- Educated to at least A-Level/diploma level or equivalent
- Demonstrable evidence of recognised IM&T qualifications (minimum equating to ECDL)
- Demonstrable evidence of further (relevant) Continual Professional Development
Desirable criteria
- Keyboard skills to RSAII or equivalent
- Oncology for non-clinicians and/or National Cancer Intelligence Network eLearning cancer modules
- Database management
Experience
Essential criteria
- An understanding of medical terminology relevant to the role
- Able to demonstrate experience of effective working in a team environment (any setting)
- Previous experience of coordination of a service
- Previous experience of using data validation and extraction software
- Previous experience of using MS Office applications
- Experience of handling highly sensitive information
Desirable criteria
- Familiarity with patient clinical notes and data systems
- Previous NHS Experience
Documents to download
Further details / informal visits contact
- Name
- Claire Taylor
- Job title
- Macmillan Patient Pathway Facilitator
- Email address
- [email protected]
- Telephone number
- 01793 607213
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